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IT Business Consultant (MPHS) - Memphis, TN #3369281

Company: Nike

Date: 05/18/2017

Category: Clothing and Textile Manufacturing

City: Memphis, TN

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike Technology designs, creates and implements the methods and tools needed to make the world’s largest sports brand run faster, smarter and more securely. Global Technology teams aggressively innovate the solutions needed to help employees navigate Nike's rapidly evolving landscape. From infrastructure to security and supply chain operations, Technology specialists drive growth through top-flight hardware, software and enterprise applications. Simply put, without Nike Technology, there are no Nike products.


As our NA IT Business Consultant, you'll be responsible for building strong relationships with our cross functional teams; responding to routine questions regarding testing and tracking and perform triage and trouble shoot if needed. You will be responsible for release planning, coordination and communication. Support release execution by monitoring of each phase of the release and alert appropriate stakeholders of any issues that need to be addressed.

Key Job Accountabilities

  • Learn and maintain a thorough working knowledge of Nike Supply Chain Delivery processes

  • Ensure compliance with Nike company policies and Nike Technology processes and procedures

  • Provide professional, timely, and accurate communication to the right audiences at the right intervals keeping all stakeholders informed

  • Coordinate communications, plan, and manage testing between internal and external test teams and resources; building strong relationships with your business partners to ensure successful outcomes and close partnering

  • Drive resolution of testing issues through problem solving, escalation, and collaboration with internal and external stakeholders. Ensure proactive relationship management by regular contact and follow up on supply chain challenges

  • Attend and facilitate planning meetings to collect data and information pertaining to the initiative or release. Maintain a calendar of events that gives visibility to upcoming releases or outage windows

  • Coordinate maintenance windows with key operations staff for all pre-planned Technology work

  • Participate as a member and key contributor to the Global Release Management Team

  • Execute against and ensure compliance of Nike’s Global Enterprise Change Control processes

Qualifications What We’re Looking For

  • 3 years of experience in IT, business or a related field (2+ years’ additional experience required in lieu of a degree)

  • 2 years’ experience in Logistics, Distribution, and/or Sales

  • Must have demonstrated experience in Microsoft Office tools

  • General knowledge of Enterprise Release Management and test cycle cadence, as well as Enterprise Change Control processes (ITIL)

  • Knowledge of basic phases of Project Management

  • Experience with SAP preferred

  • Distribution experience desired

  • SAP experience, especially in a release capacity is a plus

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID: 00321842

Location: United States-Tennessee-Memphis

Job Category: Technology, Digital & Technology, Other

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