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General Merchandise Line Leader (48) - Whitestown IN - Zionsville, IN #3369781

Company: Meijer

Date: 05/18/2017

Category: Retail

City: Zionsville, IN

Currently, Meijer is looking for a General Merchandise Line Leader. Plans, directs and supervises Team Members in the day to day operations of the General Merchandise area. Develops and implements strategies to improve customer service, drives store sales and increases profitability. Ensures customer needs are met, complaints are resolved effectively and efficiently and service is quick and efficient. Ensures that all products and displays are merchandised effectively to maximize sales and profitability. Forecasts staffing needs and develops recruiting strategy to provide optimal staffing in all areas of the General Merchandise Line. Is responsible for the selection, training and development and performance management of the General Merchandise Team Leaders and Softlines Team Leader.


Key Deliverables:


  • Supervise the execution of the Merchandising plan to ensure that all products and displays are merchandised effectively to maximize sales and profitability


  • Responsible for P&L, achieving sales, labor and margin plans for the department


  • Implements Corporate processes to achieve goals including shrink, margin, profit, sales, labor


  • Models exceptional, fast and friendly customer service


  • Ensures the GM team is property hired, staffed and thoroughly trained in all aspects of their jobs and have completed all required training


  • Mentors and coaches the General Merchandise Team Members to ensure customer service and sales goals are exceeded and the General Merchandise area is maintained to Meijer standards


  • Promotes succession planning by providing career paths, identifying development needs for the General Merchandise team


  • Reviews Customer Survey and customer feedback from the previous day or week


  • Spends 80% of time on sales floor communicating with customers and team members to ensure exceptional service is being delivered


  • Reviews sales goals, supply costs, stock loss/shrink results and goals


  • Communicates the Meijer Friendly Initiative in all team meetings and conversations


  • Inventory preparation of the General Merchandise Sales Floor and Backroom


  • Supervises the General Merchandise Team to:


  • ensure the merchandising and customer service levels are to Meijer standards


  • ensure balance on hand integrity


  • stock work assignments built by the Pricing/Inventory team


  • execute all transitions in the General Merchandise


  • merchandise all not on planogram product after the product has come off of a planogram


  • merchandise all store owned space such as end caps and flex areas


  • Promotes a safe work environment throughout the line


  • Work until at least 11pm on nights scheduled to close


  • Reliable and consistent attendance required


  • Other daily tasks as required

Qualifications:


  • Bachelor’s degree or equivalent experience


  • 6 – 10 years of related experience in the field


  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction


  • Demonstrated ability to resolve conflict and by addressing root cause issues


  • Demonstrated ability to manage multiple tasks


  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions


  • Demonstrated ability to teach suggestive selling


  • Demonstrated ability to lead an organization that practices working safely at all times


  • Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.


  • Duty trained

This job is expired and moved to the archive.



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