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Senior Information Technology Systems Specalist-Water Services - Phoenix, AZ #3624282

Company: City of Phoenix

Date: 07/17/2017

Category: Food and Beverage Production

City: Phoenix, AZ

The City of Phoenix is seeking a Senior Information Technology Systems Specialist (SITSS) to provide technical software and hardware support for the day-to-day operations and management of the Water Services Process Control Infrastructure. The SITSS is responsible for the evaluation of technology, development of technical strategies and tactical plans, maintenance of technical system hardware and software, monitoring of systems, and cooperative participation with customers and partners to promote continuous service improvement. This position oversees the process control infrastructure which includes servers, storage, multiple networks, and all physical and logical security. The SITSS performs day-to-day operational tasks to ensure that the process systems and applications are operational and available to support the needs of the Water Services department and any issues are proactively resolved. The SITSS is responsible for system availability, performance tuning, and demand management. Duties routinely performed by this position include: configuration of hardware/software, network/security planning and troubleshooting, capacity and availability management, software upgrade and patching, storage array and Active Directory oversight, and configuring system access rights and permissions to support system users and automated business processes.

This position is within the Process Control Technology Support Division of the Water Services Department.


First review of applications will occur the week of 07/31/ 2017. Recruitment may close when we have received a sufficient number of qualified applications.


$69,950 – $104,416 annualized. Candidates may be hired above the minimum depending upon qualifications.

Comprehensive benefits package includes: 11.5 paid holidays, 12 vacation days, 15 sick days, free bus/light rail pass, traditional pension and 457/401 plans, tuition reimbursement upon hire, choice of Blue Cross/Blue Shield or Cigna HMO, PPO. For more details, visit:


  • 3 years of experience implementing and supporting mission critical process applications;
  • 3 years of experience in an Oracle or MS SQL environment;
  • 3 years of experience with server and security management;
  • 3 years of experience with Active Directory;
  • 3 years of experience with network storage solutions (NAS, SAN technologies);
  • 3 years of experience with WAN/LAN networking technologies;
  • 3 years of experience managing a technical team with infrastructure experience;
  • Excellent written and verbal communication and presentation skills;
  • Bachelor’s degree in computer science, math, engineering or a related technical field;
  • An equivalent combination of related experience and education will be considered.
  • Only the highest qualified will be posted to the eligible to hire list.

PREFERRED QUALIFICATIONSIncludes the job requirements listed above, plus:

  • Experience in both Oracle and SQL
  • Network and system monitoring tools
  • Process control and /or SCADA systems
  • Cyber security and physical security experience
  • CCNA, MCSE, CISSP, PMP or other related certifications
  • Knowledge of and application of ITILv3 Framework methodologies


Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.

YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position. The results of the resume screening process will be sent to your primary email address



Base Class, JC: 09560 , ID# 23764 ,07/17/17, # 6 M, CH Benefits: , Q, SG

City of Phoenix is an equal opportunity employer; our employees demonstrate superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply

Job Title: Senior Information Technology Systems Specalist-Water Services

Job ID: 23764

Location: Professional & Supervisory

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