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Field Service Technician - A+ - Trenton, NJ #3755153


Company: CompuCom

Date: 08/13/2017

Category: Internet Services

City: Trenton, NJ

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Field Service Technician - ANext


Ref No.:


17-02007


Location:

Trenton, New Jersey


At e X cell , you’re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join e X cell !


This role will function as a dedicated onsite Support Technician 2 days a week for a client, and the other 3 days they will be providing service in the field. Technician MUST have an A+ and must live close zip code 08861. We need candidates with experience working on laptops and desktops and high level customer service skills.


Overview:


  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.


  • Documents, maintains, upgrades or replaces hardware and software systems.


  • Supports and maintains user account information including rights, security and systems groups.


  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.


  • Determines and recommends which products or services best fit the customers' needs.


  • Works under general supervision.


    Qualifications:


  • 3-5 years of experience in the field or in a related area required


  • CompTIA A+ certification required


  • Customer service skills


  • Must be adaptable


  • Must be a self-motivated


  • Must be a good listener and pick up new skills quickly


  • Knowledge of commonly-used tech support concepts, practices, and procedures


  • Experience and judgment to plan and accomplish goals


  • May require an Associate's Degree or equivalent

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .


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