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Front Services Manager - Primm NV - Las Vegas, NV #4414622


Company: Affinity Gaming

Date: 01/12/2018

Category: Biotechnology / Pharmaceuticals

City: Las Vegas, NV

Front Services Manager - Primm NV


Location Primm Casino Resorts, Las Vegas, NV


Req # 1745


# of openings 1


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Headquartered in Las Vegas, we are a personable, loyal, and friendly company that shares a connection with each of our customers and employees. Every employee at Affinity Gaming is committed to enhancing our guests' satisfaction by building upon our relationships and offering high-quality service at a reasonable price. With 11 properties (five in Nevada, three in Colorado, two in Missouri, and one in Iowa) we are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.


POSITION SUMMARY


Responsible for day-to-day operations of Valet, Bell Desk, and Pools at Primm Valley Resorts. Ensures quality customer service at Valet & Bells / Pool -Interacts with customers to maintain quality assurance. Assists hotel management with front desk and spa operations when needed.


ESSENTIAL DUTIES AND RESPONSIBILITIES


  • Maintains open communication with all departments


  • Monitors daily schedule and labor control to ensure qualify yet efficient operations


  • Sets the appropriate standards to maintain customer expectations


  • Directly manages approximately 40 – 50 employees in the Valet & Bells / Pool operations.


  • Expected to work at front desk in supervisor/manager capacity when needed.


  • May be needed to assist with supervising spa operations, must become familiar with all spa duties.

EDUCATION/EXPERIENCE:


  • High school diploma or general education degree [GED].


  • Two years or related experience in Hotel Operations.


  • Ability to read and interpret documents such as rules, regulations and operating and maintenance instructions.


  • Must possess the ability to write reports and correspondence.


  • Must possess the ability to speak effectively.


  • Ability to add, subtract, multiply and divide in all units of measure.


  • Must possess the ability to compute rate, ratio and percent.


  • Must possess the ability to deal with standardized and complex situations.

EMPLOYEE BENEFITS INCLUDE:


Health, Dental, Vision, 401K, PTO, Employee Discount Network, Meals, Celebrations, Awards and more....


DISCLAIMER:


This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status.


Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.


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