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Personal Banker I Utility- Columbia Region (Full Time) - Columbia, MO #4551791


Company: Commerce Bank

Date: 02/14/2018

Category: Business Services / Other

City: Columbia, MO

22946 Personal Banker I Utility- Columbia Region (Full Time) (Open)


Job Category:


Grade 05




Location: 2000 Bernadette Dr, Columbia, Missouri 65203




Job Expectations:


How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a “Super Community” bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers’ needs!Commerce Bank is seeking a highly motivated and customer focused individual for a Personal Banker I opportunity at our Columbia Region locations. The Personal Banker position serves as an ambassador of Commerce Bank to our customers. This key branch team member is primarily responsible for providing the optimal customer experience and delivering personal service across multiple business lines, which includes service and sales activities. On a typical banking day, the Personal Banker will enjoy a significant level of customer contact and requests. This position will provide a great level of skill, knowledge and experience for your career and professional development. For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you’ll be asked to authorize that report.For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.Work hours: The Personal Banker Utility will be required to travel and work at various branches with varying starting and ending times based on the needs of the branch. As a Personal Banker I, you will:• Maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.• Process customer transactions, balance, and safeguard against fraud• Maximize the customer’s experience during interactions while executing Commerce Bank’s expectations and assist in meeting the branch team’s goals• Obtain and evaluate customer information and develop recommendations to match and satisfy customer needs• Promote Commerce Bank’s products and services based on customer’s needs• Effectively leverage sales process within customer interactions, cross-selling and referral skills• Generally, handle service transactions and sales interactions• May have approval authority and/or vault responsibilitiesEducation:• High School diploma (or equivalent) is required• Bachelor’s degree is preferred but not requiredPreferred applicants will have:• At least 1 years’ experience as a Personal Banker/Teller, Banking Services Consultant, Financial Service Representative or similar position is preferred but not required• Customer service and sales experience• Knowledge of retail banking products, philosophy, policy, procedures, and documentation is preferred• Effective sales ability including cross-selling and referral skills• Cash handling experience is preferred but not required• Strong PC skills and previous experience with (or ability to learn) retail banking sales and transaction processing systems• Excellent communication skills (verbal, written and presentation)• Strong attention to detail and accuracy skills• Effective multi-tasking and organizational skills• Ability to work Saturdays


Time Type:


Full timeJoin our winning team.


If you’re looking for something more than just another job, we’re looking for you. We’re searching for people with a make-it-happen attitude who also want to make a difference. At Commerce Bank, we take the time to really get to know our customers. Then we work together to help them achieve their goals. It’s a great feeling. We are committed to always bringing our best, which means we are constantly looking for the best to join us. Does that sound like you?


Our policy is to provide equal opportunity to all qualified candidates and employees without regard to gender, race or ethnic background, age, religion, sexual orientation, national origin, marital status, veteran status, disability or any other non-job related factors. We are committed to maintaining a drug- and alcohol-free workplace and candidates will be required to perform a pre-employment drug screen.


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