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Produce Customer Service Full Time - Chestnut Hill, MA #4816083


Company: Wegmans

Date: 04/16/2018

Category: Insurance

City: Chestnut Hill, MA

Title: Produce Customer Service Full Time
Location: MA-Chestnut Hill-CHESTNUT HILL, 200 Boylston Street, Chestnut Hill, MA 02467
Other Locations:


Our Produce department helps customers live healthier, better lives by offering a variety of delicious and unique fruits and vegetables. In this area, you'll be responsible for ensuring customers have access to fresh produce from around the world. If you're looking for the opportunity to increase your knowledge about products and share your passion for fruits and vegetables, this could be the position for you!
People (Who We Are)


Support, encourage, and respect co-workers
Work with supervisor to set and achieve goals for development
Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations


Customer (What We Believe)


Proactively approach customers, educate them about unique produce offerings, make suggestions for meal solutions, help locate products, and fulfill made-to-order requests
Familiarize self with products in the department and understand how products look and smell at the peak of perfection
Seek to expand knowledge about organics, seasonal items, cooking techniques and MENU Magazine and share knowledge with customers


Product (What We Do)


Trim, cut and package fruits and vegetables while maintaining attractive product appearance, rotating for freshness and minimizing shrink
Unload and break down deliveries and maintain department appearance by displaying proper signage and well-merchandised product


Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures


Work Environment


Work includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, occasional heavy lifting, bending, and reaching, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments, including cold temperatures. The average weight range of items lifted is 5-20 pounds with a maximum weight lifted greater than 50 pounds occasionally. You may receive assistance with heavy items, if available. May be exposed to various allergens (things that may cause an allergic reaction)
Work may require the safe and proper handling of knives and food processing equipment
Work includes use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment


Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.
Preferred Qualifications


Customer service experience, preferably in a food service, grocery or retail setting
Experience working on a farm


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