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Prepared Foods Customer Service - Jamestown, NY #4816144


Company: Wegmans

Date: 04/16/2018

Category: Insurance

City: Jamestown, NY

Title: Prepared Foods Customer Service
Location: NY-Jamestown-JAMESTOWN,945 Fairmount Ave,Jamestown,NY 14701
Other Locations:


Our Prepared Foods department offers customers healthy, affordable meal solutions throughout the entire day. In this position, you’ll educate our customers about the exceptional products we offer, as well as ensure great tasting prepared foods are available for customers to enjoy. If you have a passion for food and are looking to develop your skills and talents, then this could be the role for you!
People (Who We Are)


Support, encourage, and respect co-workers
Work with supervisor to set and achieve goals for development
Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations


Customer (What We Believe)


Proactively approach customers, weigh and package prepared items as requested, answer questions about products, offer suggestions for meal solutions and respond with a sense of urgency
Utilize resources to increase knowledge of products and practices and recognize how featured items and themes tie into the department and MENU magazine


Product (What We Do)


Follow Wegmans core recipes, job aids, production lists, and proper knife skills to prep ingredients and ensure a quality and consistent outcome
Maintain appearance of Chef’s case by refilling products, setting up supplies, and ensuring station is well-merchandised and signs are properly displayed


Results (What We Measure)


Perform opening and closing procedures, leaving the department ready for tasks to take place efficiently the next morning


Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures


Work Environment


Work includes walking, standing for up to 4 hours without a break, grasping, repetitive and sustained hand and arm movements, bending, reaching, frequent lifting, and occasional heavy lifting, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments, including temperature changes. The average weight range of items lifted is 5-20 pounds with a maximum weight lifted of 50 pounds rarely. May be exposed to various allergens (things that may cause an allergic reaction)
Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment


Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.
Preferred Qualifications


Customer service experience, preferably in a food service, grocery or retail setting
Food preparation experience


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