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Front End Coordinator Full Time - Chestnut Hill, MA #4816458


Company: Wegmans

Date: 04/16/2018

Category: Insurance

City: Chestnut Hill, MA

Title: Front End Coordinator Full Time
Location: MA-Chestnut Hill-CHESTNUT HILL, 200 Boylston Street, Chestnut Hill, MA 02467
Other Locations:


Our Front End employees play a crucial role in leaving a lasting impression on our customers. In this position, you’ll ensure the Front End operates smoothly and employees have the tools and resources needed to provide incredible service upon customers exiting the store. If you have an outgoing personality and are looking for an opportunity to use your leadership skills, this could be the role for you!
People (Who We Are)


Assist in employee development; provide resources, training, feedback, and development opportunities
Lead by example and create a fair, empowering, and safe work environment; maintain & encourage two-way communication
Preserve our culture, lead with our values, and ensure Wegmans remains a great place to work


Customer (What We Believe)


Proactively approach customers, assist them in locating products, and answer any questions they have
Promptly respond to assist cashiers to meet customer needs quickly and efficiently
Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time


Results (What We Measure)


Assist Team Leader it coordinate the activities of team members, ensure tasks are prioritized and completed efficiently, and department runs smoothly
Minimize shrink by ensuring re-shops are done on a timely basis while managing department efficiency
Support store events and ensure employees are educated on and following programs and initiatives
Ensure team members are properly handling products, using equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures


Work Environment


Work includes repetitive hand and arm movements, lifting, standing and walking for up to 4 hours without a break, occasional bending, frequent reaching, moving and lifting, along with continuous interaction with customers and co-workers in a fast-paced environment. The average weight range of items lifted is 5-12 pounds with a maximum weight lifted of 40 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction)


Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed
Preferred Qualifications


Customer service experience preferably in a food service, restaurant, grocery or retail setting
Managerial/supervisory experience
Service Desk customer service experience




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