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Customer Service Seafood - Rochester, NY #4816550

Company: Wegmans

Date: 04/16/2018

Category: Insurance

City: Rochester, NY

Title: Customer Service Seafood
Location: NY-Henrietta-CALKINS RD.,745 Calkins Road,Rochester,NY 14623
Other Locations:

Our Seafood department offers a variety of fresh, unique fish and prepared seafood items to our customers. In this role, you'll provide incredible service by educating customers on the different varieties we offer and suggesting meal solutions for any occasion. If you're passionate about food and are looking for the opportunity to learn and develop your skills, this could be the position for you!
People (Who We Are)

Support, encourage, and respect co-workers
Work with supervisor to set and achieve goals for development
Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

Proactively approach customers, answer questions, help locate products, and full-fill customer orders
Consistently grow product knowledge and stay up-to-date on new and featured items and cooking techniques

Product (What We Do)

Maintain department appearance by displaying proper signage and well-merchandised product
Unload and break down deliveries, weigh, price and wrap products, stock cases and rotate for freshness
Follow Wegmans core recipes and job aides when preparing products to ensure a consistent outcome
Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S procedures

Work Environment

Work includes walking, standing for up to 4 hours without a break, repetitive hand and arm movements, occasional heavy lifting, bending, and reaching, along with continuous interaction with customers and co-workers in a fast-paced environment. Work involves exposure to various work environments, including cold and hot temperatures. The average weight range of items lifted is 5-20 pounds with a maximum weight lifted of 50 pounds rarely. May be exposed to various allergens (things that may cause an allergic reaction)
Work may include use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.
Preferred Qualifications

Customer service experience, preferably in a food service, grocery or retail setting
Experience utilizing a variety of cooking techniques Preferred Skills

Passion and knowledge of seafood

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