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Service Technician I - Dental - Springfield, MA #4817111

Company: Patterson Companies, Inc.

Date: 04/17/2018

Category: Medical Devices and Supplies

City: Springfield, MA


Patterson Companies is hiring a Biomedical Field Service Repair Technician who will be based in the Springfield, Massachusetts area to provide superior solutions to our customers.

Are you are someone who:

  • Enjoys dealing with new challenges every day?

  • Is able to solve mechanical and/or technical problems with your own skills?

  • Likes to work independently?

  • Has at least 4 years of experience in the technical/mechanical service industry (ideally dental, biomedical, or HVAC)?

  • Has a valid driver’s license and clean driving record?

The selected candidate will start the day from their home and travel to dentist offices in the Enfield, CT and Springfield, Massachusetts areas and install, repair and troubleshoot a variety of dental equipment while building and maintaining relationships with our existing customers.

Every day is a new challenge with fresh faces and different problems that will need your mechanical and technological expertise, acquired through at least 4 years of experience, to solve.

This is a full-time, permanent and benefit eligible position with an established and growing company. Typical hours are Monday-Friday, 8am to 5pm although there may be the occasional need for overtime as needed.

Who is Patterson Companies?

We are a Fortune 500 company and are the leader in the everyday essentials, technology, equipment and comprehensive support for dental businesses.

We have operations in the US, Canada and the UK.

We are celebrating our 140th birthday in 2017 and are continuing to grow!

Now is a great time to join us!


  • Determining parts, supplies or tools needed to complete service requests and using, maintaining, and securing test devices and tools used to adjust, calibrate and repair equipment.

  • Managing vehicle inventory and restocking as necessary.

  • Ensuring proper vehicle maintenance guidelines and safe driving habits are followed.

  • Repairing equipment to meet manufacturer’s specifications as well as all company, OSHA or other agencies’ policies related to asepsis.

  • Providing technical support after initial installation of equipment, PC software and hardware and ensuring that service commitments are met within standard response time.

  • Other duties as related to the position.


What background and experience is needed?

The ideal candidate will possess a minimum of a High School Diploma or equivalent. A valid driver’s license and clean driving record is required. Technical training in the bio-medical or electronics field is preferred.

General computer proficiency, including knowledge of Windows-based programs and experience with peripherals such as printers, backups, scanners and modems is preferred. General mechanical aptitude with prior experience in the areas of carpentry, plumbing, heating, electricity, and/or electronics is also beneficial.

Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are desired.

What physical capabilities are required?

You must be able to lift up to 100 pounds.

If this sounds like the challenge you are looking for, we invite you to submit your application. for information regarding the hiring process at Patterson!

Requisition ID 2018-7293

# of Openings 1

Position Category Installation - Maintenance - Repair

Company Patterson Dental Supply, Inc.

Position Type Regular Full-Time

An Equal Opportunity Employer

Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

This job is expired and moved to the archive.

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