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Patient Service Rep - Gastroenterology - Honolulu, HI #4948068


Company: Hawaii Pacific Health

Date: 05/17/2018

Category: Computer / IT Services

City: Honolulu, HI

Job Description


Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.


Our team of trained gastroenterologists evaluates and treats esophageal, stomach, intestinal, bowel, liver and pancreatic disorders. These physicians are committed to bring relief to patients suffering from abdominal pain, ulcers, gallstones, bowel obstructions, liver ailments, intestinal inflammations and benign or malignant tumors of the gastrointestinal tract, and can perform a wide variety of diagnostic tests, such as endoscopic examination of the area, biopsies or radiologic examinations.


As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance. You will act as a liaison between patients and the professional staff in our Gastroenterology department by facilitating clerical and reception responsibilities and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.


Location: Straub Medical Center, Honolulu, HI


Work Schedule: Day - 8 Hours


Work Type: Full Time Regular


FTE: 1.000000


Bargaining Unit: Non-Bargaining


Exempt: No


Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.


Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification.


EOE/AA/Disabled/Vets


Position Patient Service Rep - Gastroenterology


Category Administrative


Employment Type Employee


Location Straub Medical Center, Honolulu, HI


Req ID 10226


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