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Accounts Receivable Collections Specialist/Analyst - Eatontown, NJ #5068500


Company: West-Ward Pharmaceuticals

Date: 06/14/2018

Category: Healthcare Services

City: Eatontown, NJ

The A/R Collection Specialist/Analyst is responsible for analyzing customer accounts, research on customer payment or credit discrepancies, monitoring and collection of outstanding balances from assigned customers, resolving customer billing problems, cash application, customer statement reconciliation, and reducing accounts receivable delinquency. This position will report to the A/R Supervisor.


  • Full ownership of assigned accounts, responsible for coordinating resolution of disputes and discrepancies.


  • Collection and follow-up of customer payments in accordance with payment due dates.


  • Handling collection calls and emails in a professional manner while keeping and improving customer relations.


  • Analysis of various sales or receivables data in reports, including spreadsheet calculations.


  • Monthly customer account statement reconciliations: analyzing and comparing company receivables to customers’ trial balance or statement.


  • Resolving client billing problems and applying good customer service in a timely manner.


  • Cash application of payments to open transactions, and reconciliation of bank statement to A/R ledger.


  • Collaborate with chargebacks, rebates, and customer service departments to ensure highest level of process efficiency.


  • Identify issues pertaining to assigned accounts and discuss them with management.


  • Creating or maintaining reports to assist management with sales, A/R and cash analysis trends.


  • 1-3 years’ experience in accounts receivable or similar area.


  • College degree required.


  • Detailed oriented, organized, ability to handle multiple priorities.


  • Strong Excel spreadsheet skills.


  • Strong verbal and written communication skills.


  • Strong analytical and problem solving skills.


  • Ability to work with many individuals and work independently.


  • Proficiency of basic accounting principles, including debits and credits, billing and claims processing.


  • Pharmaceutical experience a plus.


  • SAP experience a plus.

ID: 2018-4582


Shift: 1st


External Company Name: West-Ward Pharmaceuticals


External Company URL: west-ward.com


Street: 401 Industrial Way West


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