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Senior Digital Product Manager - Akron, OH #5068535


Company: Huntington National Bank

Date: 06/14/2018

Category: Banking

City: Akron, OH

Join the team that shapes the online and mobile banking experience for millions of people like you. We're a small passionate team focused on building differentiating tools and phenomenal customer experiences. You'll lead the vision that determines the product roadmap and customer experience for consumer online banking, business/commercial online banking, mobile banking, or ecommerce/online account origination. You'll have end to end responsibility, from defining requirements to driving adoption.


We are growing our team due and are looking for talented product managers with expertise in the following areas specifically:


  • Experience with traditional and emerging payments technology, including Automated Clearing House (ACH), Wire Transfer, Real Time Payments (RTP), Card, etc. for P2P, B2C, B2B and G2C


  • Knowledge of electronic payments networks

Detailed Description:


  • Design and bring to market customer-driven online and mobile products and services


  • Identify market opportunities through customer research and insights


  • Prioritize customer needs and develop product roadmaps to deliver on meeting customer expectations


  • Lead, create and launch market-leading product offerings in partnership with sales, marketing, user experience and support


  • Own the product lifecycle from concept through production and release


  • Build products that deliver great customer experiences


  • Manage Risk associated with the above applications and specific application features


  • Help drive adoption and use by developing digital marketing campaigns in partnership with marketing teams


  • Conduct competitive analysis


  • Develop Business Scope and Requirements.


  • Develop and present business cases to senior management for investment


  • Work with internal Digital Design team to create User Experience Scenarios (mock-ups) for products


  • Develop Business Plans for products; Partners with marketing teams to create programs that increase market share, retention and profits


  • Work with Systems Vendors, IT, Retail Branches, Marketing and the Customer Service Center to insure proper delivery of online services


  • Act as Project Sponsor for key development initiatives


  • Maintain information on service performance and application metrics, for analysis and reporting to management


  • Mentor junior level colleagues as necessary

Basic Qualifications:


  • Bachelor's Degree


  • Minimum of 5 years Online/Mobile Product Management or Digital project delivery experience

Preferred Qualifications:


  • MBA Preferred


  • Digital Product Management Experience


  • Ability to translate Business needs to Technology Teams


  • Leadership in the Online and or Mobile space


  • Experience with Desktop and Mobile Web, Mobile Apps, and Alerts


  • User-Centered Design and Usability expertise


  • Self-starter who develops plans and is committed to hitting delivery dates


  • Strong Analytical Skills and familiarity with the Software Delivery Lifecycle


  • Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor


  • Ability to develop working relationships with individuals at all levels of an organization


  • Experience with managing pricing and profitability for assigned Product Line(s)


  • Knowledge of financial industry regulations and guidance


  • Creative problem solver


  • Experience utilizing data analytics processes, tools and techniques to synthesize internal and external insights


  • Ability to understand the market need and create technology solutions to meet the need


  • Ability to manage multiple projects concurrently


  • Experience with managing pricing and profitability for assigned Product Line(s)


  • Strong organizational skills and attention to detail

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity


Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.


Huntington does not accept solicitation from Third Party Recruiters for any position.


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