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Quality / Continuous Improvement Manager (Brenham, TX) - Brenham, TX #5202741

Company: IDEX

Date: 07/12/2018

Category: Healthcare Services

City: Brenham, TX

Title: Quality / Continuous Improvement Manager (Brenham, TX)

Business Unit: PPE


3201 South Blue Bell Rd

Brenham, Texas, 77833

United States

Function: Operations

Description: IDEX Corporation is a leading manufacturer of diversified products in industries ranging across health, science, safety, fire and fluidics. Operating in 24 countries, IDEX is an innovative and rapidly growing company, focused on delivering excellence through diverse, winning teams. With a strong reputation for providing career growth opportunities, IDEX is a lean, non-bureaucratic and high performing environment.


Under the direction of Head of Technical & Quality, the Quality/CI Manager is responsible for being the customer-plant liaison, for implementation and improvement of statistical methods, quality cost analysis, specification and procedure development, following ISO requirements, 8D problem solving and driving plant quality audits to ensure internal and external quality.

The Quality/CI Manager will lead continuous improvement initiatives by deploying a variety of lean tools, processes, and concepts that improve business performance. The Quality/CI Manager will work with other business leaders to drive transactional and manufacturing improvements. The role will oversee all lean activities to ensure coordinated progress toward the completion of Goal Deployment objectives.This individual will direct, coordinate and actively participate in the Lean project ideation funnel, the evaluation and ranking of projects, the project initiation and execution, and regular project tracking, updates, and visual posting.

Key Responsibilities:


  • Maintain and improve the Quality Management System with respect to ISO9001/AS9100 Standards (ISO 2015 migration, etc.)

  • Deliver an inspection and audit plan with statistical analysis (SPC) to support end of line inspection reduction and build quality into all processes

  • Acts as liaison between Manufacturing and Quality relative to customer specifications, customer quality requirements, and customer problems

  • Maintenance of the business accreditations and customer approvals

  • Manage the customer complaints system, using RCCA techniques and use the analysis to actively drive improvement to processes to prevent reoccurrence; responsible for reviewing customer complaints, analyzing returns, and making recommendations for corrective action

  • Help grow focus customers through the delivery of professional reports and analysis to build confidence supported by exceptional processes

  • Own the Quality Management System through audit and review to ensure the business is ready for external audit. Monitor all manufacturing processes through audits and daily evaluations to ensure that processes are being followed and shortcuts are not being taken, jeopardizing the quality of our product.

  • Monitor supplier performance, including opening and seeing through any Supplier Corrective Actions (SCARs). Assist with Supplier Audits and maintaining Supplier Quality System

  • Review statistical data and present in graphical format. Drive implementation of statistical methods and quality improvement programs.

  • Support new product development by ensuring product meets customer specifications and by providing all necessary documentation.


  • Promote and facilitate the diagnosis of flow of work and information (Value Stream Mapping) to identify improvement priorities.

  • Evolve the OPEX process within the business with key leaders and ensure the use of the lean/CI tools in daily management

  • Deploy lean tools and growth tools throughout the organization

  • Create and deploy plant-wide 5S program


  • Helps to promote a positive work culture aligned with the IDEX Values and drives to improve employee engagement

  • Maintain a high level of professionalism and build strong relationships with all levels of the business and customers, supporting external customers on a daily basis

  • Develops and effectively executes action plans and improvement targets

  • Creates and maintains project schedules and metric tracking

Qualifications: Experience & Background:

  • 5 years’ quality leadership experience in manufacturing

  • Bachelor’s Degree in related science or engineering field

  • Previous experience managing direct reports preferred, as this position will gain direct reports as the business unit grows

  • Must have working knowledge of manufacturing and quality processes and principles (ISO) industry standards. Experience in introducing and maintaining ISO9001 and AS9100 quality management systems with knowledge of new revisions.

  • Must have demonstrated record of achievement in problem solving with production teams as well as communication and presentation skills to wider production groups.

  • Must be skilled to work with Suppliers and perform Supplier Audits

  • Excellent verbal and written communication, presentation, training, and leadership skills

  • Must understand quality techniques

  • Must be skilled in the use of personal computers with emphasis on analytical software

  • Demonstrated exposure to a variety of Lean tools (value stream mapping, standard work, 5S, flow, pull, SMED, etc.)

IDEX is an equal opportunity employer Minorities/Females/Protected Veterans/Disabled

REQ ID: 1899

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