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Health Systems Medical Affairs National Account Team Leader - Phoenix, AZ #5209905


Company: Merck

Date: 07/14/2018

Category: Manufacturing — Other

City: Phoenix, AZ

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century. Merck’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.


Merck is on a quest for cures and is committed to being the world’s premier, most research-intensive biopharmaceutical company. Today, we’re doubling down on this goal. Merck Research Laboratories is a true scientific research facility of tomorrow, and will take Merck’s leading discovery capabilities and world-class small molecule and biologics R&D expertise to create breakthrough science that radically changes the way we approach serious diseases.


Health Systems National Account Medical Affairs Team Leader’s (HS NMATL) primary role is the leadership, management and accountability of a Nationally based team of 5-7 National Health System Liasons (NHSL) and Medical Affairs Quality Directors (MAQD). The HS NMATL holds responsibility for the field execution of the HS Medical Affairs (MA) Field Execution Plans (FEP), and achievement of all field execution metrics for a prioritized set of health systems national accounts - quality organizations, payer and provider accounts (e.g., health plan, PBM, gov’t, IDS, employer). The HS NMATL serves as a key leadership interface with other medical affairs, CORE and account management leadership. Given the national perview of the HS NMATL, this role serves as a key source of market insight back to our organization across the different account types within the national quality and health systems organizations.


Education Minimum Requirement: Advanced healthcare/science doctoral degree (e.g., MD, PharmD, PhD) required


  • 5 years of field-medical experience, including 3 years of demonstrated ability to effectively lead and coach field medical colleagues as a front-line manager


  • 2 years of Quality related experience (example: working with National Quality Stakeholder Organizations and/or experience as a Quality decision maker in the payer or integrated delivery system space.)


  • Deep knowledge of health systems environment – payer and provider – as well as principles and process of medical account management.


  • Thorough knowledge of clinical medicine, US healthcare delivery system structure and function, pharmacoeconomics, population health management, quality management, value-based payment and healthcare delivery policy and trends.


  • Knowledge of quality and measurement, quality management, US healthcare delivery system structure and functions, population health management, care coordination/case management, value-based payment and healthcare delivery policy and trends.


  • Excellent interpersonal communication and presentation skills


  • Strong teamwork capabilities (including the ability to lead across a full product portfolio and multiple customer segments)


  • Strong track record of effective development and management of multiple cross-functional leadership relationships


  • Strong personal integrity, collaborative mindset, business acumen and customer focus


  • Thorough understanding of the FDA, OIG, HIPAA and other ethical guidelines relevant to the pharmaceutical industry to ensure compliance with all external and internal guidelines and standard operating procedures.


  • Ability to organize, prioritize and work effectively in a constantly changing environment and to motivate a team to do the same.


  • Strong working knowledge of the Microsoft Office Suite (Word, PowerPoint, Excel, Access), and ability to interface effectively with a variety of technical platforms for the collection, review, and dissemination of medical information and team execution.

Preferred Experience and Skills: MHA, MPH or Recognized national Certification in quality ( e.g. CPHQ) preferred


  • Knowledge and execution with use of Quality Improvement Initiatives and processes, including use and application of quality metrics


  • Experience in a front-line management role leading field medical colleagues working with health systems accounts


  • Scientific/medical research experience, including demonstrated record of scientific/medical publication.

Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, we’re inventing for life.


If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to staffingaadar@merck.com .


Search Firm Representatives Please Read Carefully:


Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.


Visa sponsorship is not available for this position.


For more information about personal rights under Equal Employment Opportunity, visit:


EEOC Poster at http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf


EEOC GINA Supplement​ at http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf


Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.


Job Medical Affairs Generic - Field Based


Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.


Other Locations: NA-US-TX-Houston, NA-US-NY-New York City, NA-US-GA-Atlanta, NA-US-TX-Dallas, NA-US-CA-Los Angeles, NA-US-DC-Washington, NA-US-AZ-Phoenix, NA-US-MI-Detroit, NA-United States, NA-US-CA-San Francisco, NA-US-IL-Chicago, NA-US-MN-Minneapolis, NA-US-CO-Denver, NA-US-MD-Baltimore, NA-US-MA-Boston, NA-US-PA-Philadelphia


Title: Health Systems Medical Affairs National Account Team Leader


Primary Location: NA-US-PA-Upper Gwynedd


Requisition ID: MED003661


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