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Director Business & Operations Manager - Cambridge, MA #5578913

Company: Akamai Technologies, Inc

Date: 10/11/2018

Category: Telecommunications Services

City: Cambridge, MA

Director Business & Operations Manager


Cambridge, United States

Corporate IT

58 minutes ago Post Date

014218 Requisition #

The Akamai Information Technology (IT) organization is comprised of industry leading professionals dedicated to owning and driving the innovation & transformation of Akamai’s Corporate Infrastructure, Applications, Development and Security for our customers and stakeholders. Information Technology manages all aspects of the program lifecycle as well as the coordination and delivery of key cross-organizational strategic programs, including prioritization, definition, planning, success metrics and ongoing delivery for these initiatives.

The CIO Management Organization is seeking an experienced, driven, results-oriented Director of business management & operations to support the leadership team. The role will involve regular interaction with senior management across IT, Operations stakeholders, and Finance & HR Business partners.

As a Director Business & Compliance at Akamai you will be responsible for:

  • Driving IT partnerships with business leads and other key partners in the development and execution of the IT transformation compliance

  • Designing, developing and supporting the analysis of the IT performance metrics

  • Create and update a fully operational project plan with key milestones and success measures

  • Working with senior stakeholders to maintain a robust controls environment

  • Defining and maintaining the CIO operations framework to streamline compliance & controls processes

  • Identifying opportunities for organizational linkages to ensure tight alignment and optimal synergy between IT groups

  • Work collaboratively with the CIO community to share insights, impacts and best practices

  • Developing and generating reports and presentations, tracking operational initiatives, and working with support partners of the organization to improve and drive business decisions

  • Develop collaborative working relationships across CIO, CIO -1, Finance, and HR teams while providing business value and transparency

  • Providing mentoring, coaching, career development and day to day management of work to a small team

Required Education and Experience

  • Minimum 12 years of relevant experience and a Bachelor’s degree or its equivalent.

Required Skills

  • Minimum +10 years of experience in information systems, project management, and/or process management with a focus on Business & IT Operations Management

Desired Skills

  • The ability to build strong relationships and influence senior stakeholders

  • Must be proactive with a drive to better processes and resolve outstanding issues

  • Strong analytical skills with great attention to detail, an eye for spotting trends, articulate in written and verbal communication, and is able to present and support their own conclusions to senior audiences

  • Strategic mindset

  • Ability to multi-task, prioritize and meet deadlines

  • A leader who is also a good team player with a professional attitude

  • Experience working with and facilitating virtual teams

  • Must be able to design business reporting and analysis that is clear, concise, and actionable

  • Ability to work effectively with other lines of business, finance teams, and technology partners

  • Demonstrated history of independently and proactively driving initiatives forward

  • Expert in business process, operations, and metric definition best practices

  • Experience with various project planning tools JIRA/Confluence, Google, Microsoft Project, SmartSheets

  • Demonstrated ability to quickly grasp new technologies

About Akamai

Akamai® is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to more securely leverage the cloud. To learn how Akamai is accelerating the pace of innovation in a hyperconnected world, visit, and follow @Akamaijobs on Twitter.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatches customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visitwww.akamai.comand follow @Akamaijobs onTwitter,Facebook,LinkedInandInstagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please clickhere.

Akamai Technologies is an Affirmative Action, Equal Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.

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