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SALES MANAGER - San Antonio, TX #5579234


Company: Northside Ford

Date: 10/11/2018

Category: Telecommunications Services

City: San Antonio, TX

Description/Job Summary


Ensures customer retention and profitability in this profit center by hiring, training, and measuring the performance of salespeople and establishing customer-focused sales standards.


Responsibilities/Duties


Essential duties include the following. Other duties may be assigned.


  • Strives to reach goals and objectives for sales, gross, and key expenses on a monthly and annual basis.


  • Hires, trains, motivates, counsels, and monitors the performance of all new-vehicle sales employees.


  • Administers an annual operating budget for the new-vehicle sales department.


  • Understands, keeps abreast of, and complies with federal, state, and local regulations that affect new-vehicle sales.


  • Directs and schedules the activities of all department employees, ensuring proper staffing at all times.


  • Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.


  • Maintains an accurate daily log that reflects all sales activities in the dealership.


  • Ensures proper follow up of all potential buyers by implementing and monitoring a prospecting and sales control system.


  • Implements and monitors a follow-up system for new-vehicle purchasers.


  • Maintains teamwork in a customer-focused sales environment throughout the sales, delivery, and follow-up process.


  • Conducts daily and weekly sales meetings.


  • Provides effective communication throughout the new vehicle department as well as interdepartmentally.


  • Ensures that new-vehicle salespeople understand and follow dealership policies and procedures.


  • Provides proper product and training resources for salespeople on a regular and continuous basis.


  • Oversees the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.


  • Works with salespeople on programs that will increase the new-car gross and F&I penetration.


  • Develops incentive programs along with dealer and other managers.


  • Helps salespeople close deals when necessary.


  • Maintains standards for the delivery of vehicles to customers.


  • Provides dealer with accurate floor traffic control data on a daily basis.


  • Processes salesperson commission sheets and monitors payroll records of salespeople.


  • Reviews inventory daily to ensure the proper mix of grounded stock for maximum turnover efficiency.


  • Recommends to the general sales manager the new-car inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.


  • Assists the used-vehicle department with trade appraisals as needed.


  • Directs merchandising and advertising efforts for the new-car vehicle department in conjunction with the sales managers and dealer.


  • Assists in the development of advertising campaigns and other promotions.


  • Attends managers meetings as requested.


  • Maintains professional appearance.

Required Skills


LANGUAGE SKILLS


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.


MATHEMATICAL SKILLS


Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.


REASONING ABILITY


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Required Experience


Bachelor s degree (B.A.) from four-year college or university; or two to four years related vehicle sales experience and/or training; or equivalent combination of education and experience.


Required Education


Bachelor s degree (B.A.) from four-year college or university; or two to four years related vehicle sales experience and/or training; or equivalent combination of education and experience.


Required Qualifications


Manufacturer Training


Valid Driver s License


Details


PHYSICAL DEMANDS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


WORK ENVIRONMENT


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.


This job is expired and moved to the archive.



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