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Retail Account Manager - White Marsh, MD #5805199

Company: CLEAResult

Date: 12/06/2018

Category: Customer Service

City: White Marsh, MD

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Job Description Summary

Responsible for developing an increased awareness in and adoption of targeted energy efficient technologies, strategic market development, customer satisfaction, as well as delivering on client goals related to outreach activity and energy savings. Adhering to designated program budgets and allocated resources. Trade Allies include manufacturers, distributors, contractors, and retailers of residential and commercial energy and water efficiency products, such as HVAC, Water Heating, Lighting, and other electric and natural gas saving equipment.

Job Description

Key Responsibilities:

-Recruit, train, educate and develop relationships with contractors and other Trade Allies to encourage effective marketing of programs.

  • Develop outreach tactics to assist in recruiting customers and trade allies.

  • Develop a comprehensive understanding of the business customer base.

  • Integrate program offerings into customer operations to improve customer service and satisfaction.

  • Perform event planning, coordination and presentations of programs.

  • Work to serve as a liaison between customers and contractors to enhance program satisfaction

  • Work in cooperation with other energy efficiency programs to move projects forward and follow-up on leads.

  • Research’s the markets; accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs.

  • Build a base of “registered” Trade Allies specific to the specified programs.

  • Identify improvement barriers and critical information to the Program Manager.

  • Ensure continuous improvement of operations.

  • Prepare weekly, monthly and quarterly activity reports and track progress towards program goals.

  • Travel

3-5 years experience

Bachelor’s degree preferred

Additional Job Description

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustment to job descriptions and/or job requirements at any time without notice.

© Copyright 2013 CLEAResult. All rights reserved.

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