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Media/Communica Manager - Cambridge, MA #6196371

Company: Harvard University

Date: 03/16/2019

Category: Healthcare Services

City: Cambridge, MA

48598BRAuto req ID:48598BRJob Code:321059 Media/Communica Manager Location:USA - MA - Cambridge Business Title:Senior Associate Director, Donor RelationsSub-Unit:------------ Salary Grade:059Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:Bachelor’s degree required, and 10+ years of related experience in fundraising, donor relations, investor relations, communications, or a related field working with complex client needs. Proven writing, editing, and research skills are essential. May be asked to provide samples of writing or past stewardship.

Additional Qualifications:

  • Demonstrated experience building and managing high-level programs and projects.

  • Customer (donor/fundraiser) focus and an understanding of fundraising as well as comfort working on behalf of major philanthropists.

  • Track record as a creative and innovative thinker, as well as a resourceful problem solver.

  • A strong command of English grammar and usage. Demonstrates a clear understanding of the critical elements to writing an effective and accurate report.

  • Excellent interpersonal, diplomatic, and communication skills. Committed to building good relationships across a broad community. Must exercise skill and tact in obtaining information from faculty members and other members in the Harvard community.

  • Excellent time management and organizational skills, and eagerness to take initiative. Adapts quickly to competing and changing priorities.

  • Must be able to treat confidential information with discretion.

  • Proven ability to make presentations effectively, lead and participate in meetings, gain the commitment of others, and communicate in a leadership environment.

  • Excellent computer skills and proficiency in or ability to learn internal database and design software.

  • Should have a genuine interest in higher education and research, plus curiosity and creativity.

  • Sophistication and experience working with global leaders, their tastes and preferences.

Additional Information:Please include a cover letter with your application.

The department of Alumni Affairs and Development at Harvard University is committed to diversity. We welcome applicants who bring varied experience, thought, and practice to the department’s mission to maintain and enhance an engaged community of alumni and friends worldwide and to lead the University’s fundraising efforts.

Harvard University Benefits Package

Vacation/Sick/Personal/Holidays: Harvard offers 3 (union roles) - 4 (exempt) weeks paid vacation, a paid holiday break between Christmas and New Year’s Day, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days each year.

Medical/Dental/Vision Benefit: Harvard offers a variety of excellent medical, dental, and vision plans which all begin on the first day of employment.

Retirement: University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted study options through participating Harvard Graduate Schools.

Transportation: Harvard offers a 50% discounted MBTA pass as well as parking options to assist employees in their daily commute to campus.

Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complimentary health services. There are also fee-based athletic facility memberships available at various locations around the university for employees.

Department:University Donor RelationsPre-Employment Screening:Education, IdentityJob Function:Alumni Affairs and Development, CommunicationsDuties & Responsibilities:

SUMMARY: Following the successful completion of Harvard’s campaign, and with continuing momentum in raising large gifts, the University wants to ensure that donors of eight- and nine-figure gifts receive personalized, top-level stewardship and recognition in line with their extraordinary generosity. This position is a key leader within University Donor Relations, focused on developing and implementing personalized and comprehensive stewardship and engagement for a select group of donors. The focus will be on donors who are managed by the University Principal Gifts team, but it can include work with donors who have significant giving at the Schools.

As new gifts are booked, proactively initiates and manages planning for stewardship and recognition. Works closely with gift officer on announcement, events, and recognition for significant gifts. Partners with principal gift officers and donor relations colleagues across the University to develop and execute ongoing stewardship and recognition strategies, including plans that could be carried out by other teams or individuals within UDR. Seeks special opportunities to steward donors. Develops relationships with administrators across Harvard to stay abreast of latest activities and developments that can lead to donor recognition and engagement opportunities. Remains current with innovative work done by other organizations, and considers multiple ways, including digital, of connecting with donors about the impact of their philanthropy.

Duties and Responsibilities:

  • Develops annual reporting and engagement strategies for a portfolio of top donors, collaborating with principal gift officers and other stakeholders and thinking creatively to develop plans that suit the individual needs of each donor.

  • Evaluates stewardship processes for principal gifts and develops best practices for top donor stewardship and recognition.

  • Partners with UDR’s director and senior associate director to coordinate top-donor strategies and make recommendations regarding stewardship team’s assignments and priorities.

  • Maintains a portfolio of donors for stewardship. Works with colleagues to develop a deep understanding of donors to be stewarded; gathers information from Schools, departments, and senior administrators about use of funds; writes reports, and develops unique gifts, video and web-based content, and other pieces that are customized to the donor’s preferences and gift designations.

  • Explores new methods, such as videos or web-based platforms, to engage and inform donors. Develops ideas for customized presentations, recognition for named spaces and other key gifts, and other creative touches. Reaches out to colleagues across the University to develop strategies for publicity, engagement, and other stewardship related to top donors, gifts, and funds in portfolio.

  • Stays current with activities related to assigned donors, coordinating with prospect research and principal gift officers to identify breaking news or additional connections to share with the donor.

  • Monitors fundraising activity and consults with senior associate director to identify new gifts from assigned donors to add to stewardship, and routinely reviews and updates plans for donors in portfolio.

  • Drives the resolution of complex donor relations issues in collaboration with fundraisers and administrators with minimal direction. Monitors funds to ensure that they are being used according to donors’ intentions.

  • Occasionally provides support for other UDR team priorities as needed, including drafting correspondence and compiling donor bios.

  • Maintains an accurate comprehensive filing and tracking system on all activities and ensures that activity is recorded in internal database (Advance).

The above covers the most significant responsibilities of the position. It does not, however, exclude other appropriate duties that may be required.

School/Unit:Alumni Affairs and Development EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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