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Service Scheduling Coordinator - Fredericksburg, VA #6196541


Company: Kaeser Compressors, Inc.

Date: 03/16/2019

Category: Manufacturing — Other

City: Fredericksburg, VA

Kaeser Compressors, Inc. is seeking an individual who has worked in an industrial or manufacturing environment to fill the position of Service Processing Coordinator for our location in Fredericksburg, VA.


Kaeser is one of the largest and most successful suppliers of air systems, with over 5,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. Kaeser offers quality compressed air systems, comprehensive consulting services, and outstanding after sales support. We specialize in evaluating each customer’s application and providing the most efficient and effective air system solution. To learn more about Kaeser, visit our website at www.kaeser.com at http://www.kaeser.com/ .


Job Description


The selected candidate will:


  • Reconcile and process completed service tickets in preparation for invoicing


  • Establish and maintain effective relationships with Service Scheduling Coordinators, Branch Managers, Service/Operations Managers, and Service Technicians to facilitate communication for resolving any processing discrepancies


  • Verify appropriate cost and tax considerations for numerous types of service costs, including travel, mileage, parts, and labor


  • Ensure timely and error-free processing of completed service orders and maintain stated department goals for interval between ticket completion and invoice generation

Required Qualifications


The successful candidate’s background will include:


  • High School Degree or Equivalent (required); Associate Degree in Accounting (preferred)


  • Expert verbal and written English proficiency


  • Basic skill level in Microsoft Word, Excel, and Outlook


  • 2 years customer service experience (required); commercial or industrial market (preferred)


  • 1 year invoicing experience (preferred)


  • SAP experience (preferred)


  • Regular physical attendance at the worksite

We offer a competitive salary and benefit package including Profit Sharing and 401(k) Plan.


Equal Opportunity Employer M/F/Disability/Veteran


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