Medical Records File Clerk

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.

The work we do building families offers stimulation, challenge, and personal reward. If you're are looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We are seeking a detail-oriented and organized Medical Records File Clerk to join our team. In this role, you will be responsible for accurate data entry, patient record management, and outbound patient communication. The ideal candidate must be able to prioritize tasks effectively, manage time efficiently, and demonstrate strong attention to detail. This position requires a team player who can navigate multiple applications, communicate effectively, and take initiative in a fast-paced environment.

We have an opening for a Medical Records File Clerk to work in our Rockville, MD office. This position has the opportunity to be hybrid after completing the initial training. The schedule is Monday-Friday, with shift options of either 8:30am-3:00pm or 9:00am-3:30pm or 9:30am-4:00pm. The pay range for this role is $18-19 hourly.

How You'll Contribute:

We always do whatever it takes, even if it isn't specifically our "job." In general, the Medical Records File Clerk is responsible for:

• Manually enter information from patient requests into the system accurately
• Look up patient information and update patient forms submitted electronically
• Perform outbound calls to patients as needed
• Navigate various applications to retrieve and update patient data
• Prioritize and manage workload efficiently to meet deadlines
• Maintain high attention to detail to ensure accuracy in all tasks
• Decipher different processes and apply them correctly based on the situation
• Communicate effectively with team members and patients
• Work independently while also contributing as a team player
• Take initiative to solve problems and improve workflow processes
  
  
  

What You'll Bring:

• High school diploma or equivalent required
• Strong data entry skills with a high level of accuracy
• Excellent attention to detail and ability to follow processes correctly
• Ability to prioritize tasks and manage time efficiently
• Comfortable making outbound calls and speaking with patients
• Proficiency in navigating multiple applications and electronic systems
• Strong communication and teamwork skills
• Self-sufficient with the ability to take initiative and problem-solve
  
  
  

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

• Competitive pay + bonus
• Comprehensive training
• Ability to make an impact in the communities we serve
  
  
  

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here