Patient Access Representative I - Registration & Operations

Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members?

If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider this great opportunity and apply!

As a Patient Access Representative, you are the face of Cedars-Sinai and can make a difference for our patients. You will be responsible for registering patients presenting to the medical center for treatment. Your priority is to deliver high quality and effective service to our patients and their family members.

What will you be doing in this role?

The Patient Access Rep I performs all admissions activities for pre-admit and face-to-face registration of patients presenting to the Main Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration information. This will include the following: Registration, Preregistration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages). Able to explain information and answer questions. Demonstrates competency skills including the ability to perform job duties and interact with customers with sensitivity and attention to the patient population(s) served.

Qualifications

Education:

• High School or GED required
• 2 years college preferred

Experience:

• A minimum of 1 year of customer service experience required, preferably in a healthcare setting
• 2 years of experience in healthcare, insurance or related experience preferred
• Previous work experience in an inpatient or outpatient admissions setting or physician's office preferred
• Knowledge and/or experience in patient accounting or with an insurance payor preferred
• Understanding of medical terminology preferred
• PC literacy: Basic core computer skills and navigation skills required
• Bi-lingual preferred/helpful
• Scheduling flexibility and timeliness including evening and weekend commitments.

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine, and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching, and community service.

About the Team

Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses, and thousands of other healthcare professionals and staff.

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors.

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences, and geographies of the communities and patients we serve.

Cedars-Sinai is an Equal Employment Opportunity employer. Cedars-Sinai does not unlawfully discriminate on the basis of race, religion, color, national origin, citizenship, ancestry, disability, medical condition, marital status, sex, gender, sexual orientation, gender identity, age, military status or any other basis protected by law.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza and COVID-19.