Client Partner

AVP, Client Partner

Cognizant Overview

Cognizant Technology Solutions (NASDAQ: CTSH) is one of the world’s leading professional services companies, transforming customers’ business, operating, and technology models for the digital economy. With annual revenues of $18 billion and a market value of $41 billion, we help global corporations adapt to market disruptions and build stronger, more agile, and innovative businesses.

At Cognizant, we give organizations the insights to anticipate what customers want and act instantly to deliver on those demands so our clients can achieve the goal of every modern business: staying one step ahead of a fast-changing world. In addition to honors such as being listed #185 on the 2021 Fortune 500, Cognizant was again named on Fortune’s List of the Global Most Admired Companies for 2022.

COGNIZANT COMMUNICATIONS & MEDIA

At Cognizant, the Communications & Media business is a $1Billion industry vertical within the America’s Commercial Business supported by 15,000+ associates. Our clients span a broad spectrum from the world’s largest and most admirable companies who are at the leading edge of innovation. As we work, learn, and play remotely, reliable connectivity makes digital life not just possible but better. Our teams help communications companies thrive with software, engineering and business-to-vertical capabilities that speed product time to market. By optimizing content value chains to minimize churn, our end-to-end approach opens the door to success. We partner with our media clients on everything from content and distribution to presentation and growth.

ROLE RESPONSIBILITIES: AVP, COMMUNICATIONS:

Deliver Revenue, Margin And TCV Growth

The AVP, Communications, will play the role of Client Partner for a portfolio of diverse accounts, and report to the VP Communications Americas, will be responsible for the following:

• Own the achievement of the revenue, margins, and total contract value (TCV) targets identified for the Americas Communications & Media business
• Find growth pathways and plans to further deepen the Cognizant footprint within our client base
• Drive profitable growth of the account relationship through identifying and overseeing the closure of new, renewal, and expansion opportunities
• Stewardship of the shift to selling industry solutions that bring together technology practice capabilities
• Collaborates and partners with business unit leadership to devise effective short and long-term plans
• Creates actionable goals that make it possible to turn that mission into tangible results
  
  

Complex Solutioning

• Direct planning and execution of winning sales strategies on complex engagements that addresses stakeholder management, and competitive differentiation.
  
  

Manage Team Performance

• Builds, directs, and inspires a diverse and multi-disciplinary team of client relationship managers
• Collaborate and support Markets and Delivery on escalations and troubleshoot delivery challenges as required
• Collaborate with Client Partners in the unit, and support new business acquisition in the Communications & Media unit
  
  

Qualifications And Experience

• Current Client Partner for Communications & Media Market with specific industry background in North America
• Overall experience 20+ years. Minimum experience of Sales Management of 10+ years at senior levels
• Candidate must have experience of managing multiple clients, and demonstrated ability of rapidly growing business with a portfolio size of a minimum $100+ Million, by winning proactive large and strategic $100+M deals in the Communications & Media Market
• Candidate must have experience of opening new client logos in the Communications & Media Market
• Experience of building a diversified business portfolio across IT, Business Operations and Network buying centres
• Candidate must have experience in supporting clients through M&A and/or divestures, and demonstrated ability of working with private equity invested companies to accelerate TSA exists
• Ability to build, lead a diverse team and operate effectively in a matrix structure
• Specific track record in building and leading successful teams is essential
• Demonstrated ability to build and execute business strategies
• Candidate must have experience in complex deal creation utilizing consultative sales attributes, and leadership abilities
  
  

Leadership Attributes

• Good communication and interpersonal skills to support COO/CTO/CIO/CDO and senior level business stakeholder discussions and relationships
• Strong strategic and business mindset
• Articulates the company’s mission, vision, and objectives concisely that can speak to clients and employees at all levels
• Superior analytical and problem-solving capabilities
  
  

Education

• BS/BA required; Master’s degree is preferred.
  
  

LOCATION:

• USA