Senior Partnership Success Manager

Who We’re Looking For

MyHealthTeam is seeking a Senior Partnership Success Manager to provide internal support to the Sales Team by managing pharma partner advertising programs during the pre- and post-sale process. This includes media plan and deck creation, campaign implementation, optimization, reporting, and ensuring prompt resolution of advertiser business issues.

What You Get To Do Every Day

• Work in partnership with the Sales Team to understand client objectives and needs
• Develop a strong understanding of MyHealthTeam media products
• Implement and execute advertising campaigns to ensure delivery and performance, including coordinating internal efforts with other cross-functional teams as necessary
• Provide creative and third-party tags to the Ad Operations Team and ensure clients’ ads are trafficked, monitored, and optimized
• Develop internal relationships and effectively communicate media program details to internal teams, including Alliance Management, Ad Operations, and Marketing
• Take ownership of one to three independent accounts
• Assist partnership directors with requests for proposals (RFPs) and developing customer presentations for VPs and SVPs
• Provide ongoing campaign management to ensure maximum revenue
• Conduct campaign analysis and help recommend optimizations
• Prepare monthly client reports for delivery and performance
• Pull reporting metrics from third-party measurement platforms to share with internal teams (IQVIA, Crossix)
• Research competitive intelligence
  
  

Skills That Aren’t Required, But Definitely a Plus

• CRM, Google Ad Manager, DoubleVerify, or Prisma experience a plus
• Preferred EST time zone or comfortable working EST business hours
  
  

What We’re Looking For

• A minimum of five years’ experience in an agency or publisher environment with media-planning responsibilities
• Someone detail-oriented who thrives under pressure and tight delivery timeframes
• An understanding of third-party advertising tags and reporting
• A proactive, results-oriented attitude with strong customer service skills
• Proficiency in Microsoft Excel and PowerPoint
• Knowledge of the latest digital advertising trends and online media
• Knowledge of third-party measurement platforms (Crossix, IQVIA, Comscore)
  
  

MyHealthTeam is committed to creating an inclusive space where current and future employees are valued for their skills, experiences, and unique perspectives. Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.

This is a full-time, remote position. We are offering a great opportunity to make a difference in the health care space.

• Our corporate headquarters are in San Francisco, and we have teams on both the West and East Coasts.
• Everyone at MyHealthTeam believes in the company mission, and we are committed to serving people facing chronic conditions.
• This is a close-knit, hardworking company where everyone respects everyone else’s contribution to our success.
• At MyHealthTeam, we believe in investing in people with diverse experiences and backgrounds to help improve the lives of people facing chronic health conditions. To do this, we seek to:
• Attract and hire a diverse workforce.
• Cultivate an environment where colleagues feel welcomed and supported.
• Nurture the professional growth of employees.
  
  

Company Vision

MyHealthTeam is a 100+ person, mission-driven company that creates social networks for people facing chronic health conditions. We believe that if you’re diagnosed with a disease such as multiple sclerosis, lupus, breast cancer, or diabetes (to name a few), it should be easy to find support, trusted information, and the best people around to help you.

With social networks in 60+ different chronic conditions and more than 4 million members, MyHealthTeam is the fastest-growing social network in chronic health. Three years from now, if you’re diagnosed with a chronic condition, we believe your doctor will prescribe one of our social networks because being engaged there will actually improve health outcomes. We develop partnerships that empower and are transparent to our members. We believe that a business can “do good” while “doing well.”

Expected Salary Range

$95,000 plus bonuses

To apply for this position, send your cover letter and resume to [email protected] with the subject line “Senior Partnership Success Manager.”