Social Services Technician

Department: Social Services

Reports to: Director of Social Services or Administrator if the facility does not have a Director of Social Services

Position Summary

The Social Services Tech provides support to the social service department and staff.

Qualifications

• Education and/or Experience: Completed at least 2,000 hours of social work experience, accrued over not less than one year and under the supervision of a LMSW or LBSW, as well as current employment in human services or social services during which social work values, ethics, principles, and skills were applied. Completed two years of college that included at least four courses relevant to human service needs. Successful completion of an associate degree in social work or related field from an accredited college or university.

• Certificates, Licenses, Registrations: Social Services Technician – Registered Social Services Technician preferred.

• Minimum Qualifications: Working knowledge of personal computer and software applications used in job functions (word processing, graphics, databases, spreadsheets, etc.). Strong organizational and analytical skills; oral and written communication skills. Freedom from use of and effects of use of drugs and alcohol in the workplace. Meets state and federal criminal background check requirements. An understanding of HIPAA guidelines and the ability to be compliant.

Essential Functions and Responsibilities

• Interviewing clients to obtain information about a client’s situation, providing information about available services, and assisting in using community resources.
• Conducting case-finding activities in the community and encouraging and providing linkages to available services. Making referrals as needed.
• Monitoring a client’s compliance with a program’s expectations.
• Providing life-skills training.
• Timely reporting criterion and accurate IDT communication.
• Able to express self adequately in written and/or oral communication and to communicate effectively in an interdisciplinary care setting.
• Ensures that the quality and appropriateness of Resident care meets or exceeds company and industry standards.
• Participates in quality improvement activities that reduce cost and increase efficiency.

Language Skills

Must be able to speak and write in English understandably and communicate effectively with supervisor, staff members, residents, and their family members.

Reasoning Ability

Ability to solve practical problems and interpret instructions in written, oral, diagram, or schedule form.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

Physical Demands

Employee is frequently required to stand and walk, use hands to finger, reach with hands and arms, and talk or hear. Employee assists in lifting and/or transferring objects weighing up to 25 pounds.

Job Description Review

I understand this job description of Social Services Technician, its requirements, and that I am expected to complete all duties as assigned.

• It is the policy of this facility to recruit, hire, train, compensate and in all ways treat all staff members without regard to race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, military status, genetic information or other characteristics protected by applicable law.