Patient Services Specialist

Description

ReqID: 345475

Job Category: Patient Access

Shift: Day

Schedule: Full time

The Cath Lab, Radiology Administration, Mammography and Radiation Oncology Patient Access Coordinator provides support to assigned department under minimal supervision. This person is responsible for scheduling patients, billing, fielding phone calls, ordering supplies, maintaining and procuring medical records, and utilizing computer software programs. This position is responsible for demonstrating excellent customer service skills and promotes smooth and efficient interactions with outside facilities and physician offices.

Ages of Patients Served: Adult (21-64), Geriatric (65+) (Radiology Administration serves all ages)

Employee must demonstrate the knowledge and skills necessary to communicate with and provide care appropriate to the age of the patients served. Age-specific needs that the employee is required to know and understand will be reviewed and evaluated during job specific/department specific orientations and ongoing thereafter.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Queen Of The Valley Medical Ctr and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 1 year Medical office experience;
  
  

Preferred Qualifications

• Computer training
• 3 years Medical office experience;
• Experience in a clerical environment of equivalent complexity to the Imaging department operation.
  
  

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About The Team

The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Northern California, Providence provides health care services to Eureka, Fortuna, Healdsburg, Napa, Petaluma and Santa Rosa.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Pay Range: $ 28.92 - $ 36.49

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Please be advised that our application system will be unavailable from Jan. 17 at 7 p.m. PT until approximately 1 a.m. PT on Jan. 18 as we implement enhancements.

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