Lead Event Coordinator

Company Description

Description COMPANY DESCRIPTION

Charter Research is a highly experienced and quickly growing clinical research company, based in The Villages and Winter Park, FL that is looking to add to our team to help us fulfill our mission of discovering future medicines. Our company is locally owned and prides itself on providing exceptional patient experience to our participants, as well as offering agile recruitment strategies to our sponsors. Above all, we are a team, and we are seeking the right team member to add to our foundation in The Villages.

Position Overview

The Lead Event Coordinator is responsible for overseeing the day-to-day operations of the Event Team. The Lead Event Coordinator is responsible for driving growth in clinic screens from community events by developing and executing a wide range of events to generate a high volume of qualified leads for clinical research studies.

Responsibilities

• Lead the Events Team in generating qualified leads to support organizational screening goals.
• Oversee all event logistics including event concepting, site selection, facility contract negotiations, event supplies, event personnel, and related responsibilities.
• Coordinate closely with Marketing and Recruitment Team Members regarding event scheduling, staffing, and logistics to ensure success of events.
• Track and analyze event data (particularly the quantity and quality of leads generated by each event), share this data with the team, and use the data to inform decision-making and modify future events to yield improved results. Incorporate feedback from event attendees and the marketing and recruitment teams to iterate and improve upon events.
• Work with sponsors and Contract Research Organizations (CROs) to obtain reimbursement for as many events as possible
• Thoroughly understand the business of Charter Research, the currently enrolling studies, and study participants’ frequently asked questions, and be willing and prepared to speak knowledgably before individuals, small groups, and large audiences.
• Develop and recommend strategies to grow the number of events, frequency of events, and attendance at events.
• Support a wide variety of other marketing and recruitment projects and tasks, as requested by the appropriate manager or Director.
• Provide training to new team members and review their work for accuracy.
• Appropriately identify, prioritize, and communicate issues that need to be addressed by management, acting as needed.
• Assist in the coordination of team meetings and the presentation of information and updates as needed.
• Communicate clinical trial information in a clear manner and apply tact and diplomacy to deliver sensitive information.
• Other duties as assigned.
  
  

Supervisory Responsibilities

Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching and mentoring employees; addressing complaints and resolving problems.

Knowledge, Skills, And Abilities

• Strong sense of self-confidence, with excellent public speaking and presentation skills.
• Friendly, professional demeanor and effective communication skills, both verbally and in writing.
• Able to communicate complex information in a clear manner.
• Able to think broadly and maintain a working knowledge of all actively enrolling and upcoming trials.
• Recognizes and solves problems to perform work independently.
• Demonstrated ability to work in a fast-paced environment.
• Excellent organizational skills, ability to prioritize, and multi-task.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  
  

QUALIFICATIONS

Education & Experience

• Bachelor’s degree preferred.
• Knowledge of medical terminology required.
• Typically, 2-4 years relevant experience or 2+ years of relevant experience in clinical research.
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing, bending, and reaching.
• Must be physically able to move boxes, load and unload event supplies in vehicles, set up portable tents, and lift up to 30 pounds at times.
  
  

Charter Research provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.