Workers’ Compensation Resolution Specialist

Description

A Little Bit About Us

If you're looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers.

Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are. We promote from within and are eager to train people with no previous experience.

Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family.

A Little Bit About The Position

Become a Workers’ Compensation (WC) Resolution Specialist at Gemini and play a key role in managing and resolving workers' compensation claims. This position requires a strong understanding of workers' compensation regulations, excellent negotiation skills, and the ability to collaborate with various stakeholders. As a WC Resolution Specialist, you'll review and analyze cases, conduct comprehensive research, and negotiate with claims adjusters, attorneys, and other relevant parties to achieve fair settlements. You'll also prepare cases for potential litigation, ensuring compliance with HIPAA, state, and federal document security regulations.

In this role, you'll receive advanced training in workers' compensation laws, billing, collections, and the regulatory landscape related to copy service. Effective communication, meticulous record-keeping, and a proactive approach to resolving disputes are essential. If you're ready to contribute to the resolution of complex cases and uphold legal and ethical standards, we invite you to apply today.

• Location: Hybrid-remote, based out of our West Covina, CA office
• Schedule: Monday-Friday, 8:00am-5:00pm
  
  

Candidates for this role may be considered for either a Specialist I or Specialist II designation, based on their relevant experience and qualifications.

Specialist I

• High School diploma or equivalent is required
• 1-3 years of experience in the workers’ compensation field required
• Compensation: $24.04-$30.77/hour
  
  

Specialist II

• High School diploma or equivalent required
• 3+ years of experience in the workers’ compensation field required
• Compensation: $26.44-$33.17/hour
  
  

Requirements

• Typing speed of at least 35 WPM with 90% accuracy
• Understanding of workers' compensation regulations
• Ability to collaborate with multiple stakeholders
• Comprehensive skills in process writing and flow chart mapping
• Ability to effectively negotiate
• Excellent verbal and written communication skills, including proof-reading, syntax, and grammar
• General computation skills, including the use of a calculator
• Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.) and Microsoft applications
• Ability to complete data entry with a high level of accuracy
  
  

Functional Requirements

Must be able to perform the essential functions of the position with or without accommodation, including, but not limited to:

• Sitting for at least one hour at a time (total: 4-6 hours/day)
• Keyboarding for extended periods of time (total: 4-6 hours/day)
• Using a phone with or without a headset for extended periods (total: 3-5 hours/day)
  
  

What You'll Love About Gemini

• Experience a unique company culture driven by shared values and a strong sense of community
• Enjoy comprehensive health coverage, including medical, dental, vision, hospital indemnity, life, disability, and accident insurance
• Generous PTO starting with 80 hours per year, along with 40 hours of community volunteer time, 12.5 observed holidays, and 48 hours of sick time
• Support your financial future with a 401(k) plan that receives a company match
• Expand your horizons with our education tuition reimbursement program, and ongoing leadership and career development opportunities
• Receive support for all of life's situations through our Employee Assistance Program (EAP) and legal assistance benefit
• Be recognized for your hard work and show your gratitude for others through our employee recognition program, which includes gifts and awards
• G.I.V.E. back to the community with our company-paid annual donation to a non-profit or charity of your choice
• Emphasis on work-life balance, offering flexible work locations and schedules whenever possible