Human Resources Coordinator

Department: Administrative - Other

Location: Burbank, CA

Compensation: $22.00 - $29.00 / hour

Description

Holding Hands is seeking an HR Coordinator who is passionate about our mission to provide quality Applied Behavior Analysis (ABA), Floortime, and mental health services to new regions and markets in the United States. As an HR Coordinator, you will manage daily HR functions such as keeping track of employee records and supporting the hiring and retention process. You will also perform tasks such as assisting with employee onboarding, HR training, performance evaluations, performance development, and employee termination. In addition, this position will focus on overall employee satisfaction and retention as the company grows and scales. The ideal candidate will have a broad knowledge of Human Resources and general administrative responsibilities. This individual should be able to work autonomously and efficiently to ensure the end-to-end running of HR projects and operations.

Familiarity with HR software and tools is also required. Ultimately, you should be able to contribute to the attainment of specific goals and results of the HR department and the organization. This role reports to the HR manager and is an hourly, non-exempt position.

Location: Burbank, CA
Job Type: Full-Time

Key Responsibilities

• Respond to internal and external HR inquiries and provide assistance.


• Redirect HR-related calls or distribute correspondence to the appropriate team member.


• Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates, etc.) in both paper and the database and ensure all employment requirements are met.


• Liaise with other departments or functions (payroll, benefits, etc.).


• Assist supervisors in performance management procedures.


• Coordinate training sessions and seminars for new hires and ongoing needs


• Perform orientations, onboard new hires, and update records with new hire information.


• Produce and submit reports on general HR activity.


• Support employee development, including performance development plans.


• Support the employee termination process as needed.


• Assist in ad-hoc HR projects, such as collecting employee feedback.


• Support other functions as assigned.


• Collaborate with key internal stakeholders, business partners, and senior leadership in gathering and suggesting important requirements for success while also providing regular project status updates.


• Stay apprised of Human Resource federal and state regulations.


• Maintain professional and technical knowledge by attending workshops and seminars, reviewing professional publications, and participating in professional societies.


• Business alignment: Articulate and champion the best HR practices.


• Cross-functional coordination: Coordinate across Operations, Compliance, Clinical, Training, and Marketing among various other teams to scope, define, prioritize, and roll out procedures and policies.


• Inspire with the Holding Hands mission: Represent the brand and mission of Holding Hands internally with local team members, and externally with conferences and events as appropriate.

Skills, Knowledge and Expertise

• Proven experience as an HR Coordinator or relevant human resources position


• Must have prior experience with HR practices and employment laws in California, including compliance with CA wage and hour laws, leave regulations (CFRA, PDL, FMLA), and other state-specific labor requirements.


• Knowledge of human resources processes and best practices


• Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)


• Experience with HR databases and HRIS systems such as ADP.


• Outstanding communication and interpersonal skills


• Ability to handle data with confidentiality


• Strong organizational and time management skills


• BSc/BA in Business Administration or relevant field; additional education in Human Resource Management will be a plus


• Impact-driven and persistent: Motivated by moving the needle meaningfully, especially during times when it requires persistence and courage.


• Operational excellence: Must have a keen eye for detail and an exceptionally high bar for accuracy and quality.


• Strong opinions loosely held: Ability to articulate POV with clarity, humility, and a willingness to question one's own assumptions / desire to constantly improve.


• Integrity and trustworthiness


• Excellent written and verbal skills in English.


• A passion for the field of behavioral healthcare while leading with empathy.


• Experience and understanding of the ABA and mental healthcare industry is a plus.

Benefits & Perks - What we bring to the table

• Make a meaningful impact: Join a team dedicated to helping clients thrive


• Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual.


• Professional growth opportunities: Leverage continuous training and development to elevate your skills and propel your career forward.


• We are committed to supporting our clients' growth and simultaneously providing our staff with diverse growth opportunities. Our goal is to empower our employees to achieve their career aspirations through training opportunities across different modalities, supervision, and mentorship.


• Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect.


• We provide DEI training for all new hires


• We host monthly DEI support group

More Benefits

• Competitive Salary & Bonus Plan


• 401(k) with a company match


• Sick/mental wellness time off & Paid Time Off


• Paid Trainings & continued education allowance


• Medical, dental, and vision insurance


• Paid Holidays


• Unlimited Referral Bonus


• Monthly Diversity, Equity, and Inclusion support meetings open to all staff


• Monthly Mental Wellness support meetings open to all staff


• Monthly Registered Behavior Technician group meetings


• Annual Performance Reviews with an opportunity for pay increases


• Mileage reimbursement


• Flexible and supportive company culture


• Team-building social events throughout the year

Ten Things About Holding Hands

• We assume competence.


• We value EBT (evidence-based treatment).


• We respect neurodiversity (among our staff and the clients we serve)!


• We support individual differences and celebrate each milestone, no matter how big or small.


• Neurodevelopmental disorders are not "One Size Fits All." We tailor the program for the child/teen/adult, not just place them in a program.


• We have interdisciplinary training (behavioral, social, developmental health).


• Building rapport with the client and family is the starting point of any therapeutic relationship.


• This is not just a job for us, but our calling. Our work comes from the heart.


• The most valuable clinical lessons are taught to us by our amazing kiddos and the clients that we serve.


• We are a team: Client-Centered Family Collaborative Clinical Team Supportive Administrative Team = Success

Holding Hands is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression. Holding Hands Inc. does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities/operations. These activities include staffing on cases, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, families, and our vendors.

Holding Hands will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Holding Hands is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.