Commercial Account Manager

Who Connecteam is:

Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.

About the role:

We're looking for a results-driven Commercial Account Manager to join Connecteam's team. In this role, you'll be at the forefront of our growth strategy, analyzing our existing customer base, identifying opportunities for expansion, and implementing targeted outreach initiatives to grow accounts. This position is ideal for someone who thrives on data-driven decision-making, creative problem-solving, and building long-term client relationships in the SaaS space.

What you'll be doing: (Day to Day)

• Analyze Connecteam's customer base to identify accounts with growth potential.
• Map opportunities for expansion within accounts, focusing on parent accounts, franchises or engagement strategies.
• Design and execute tailored outreach campaigns to drive account growth, leveraging multiple channels such as email, phone, and webinars.
• Collaborate with internal teams, including Customer Success, Marketing, and Sales, to develop strategies that align with customer needs and business goals.
• Conduct regular check-ins with accounts to identify new opportunities, address challenges, and foster stronger partnerships.
• Track, measure, and report on growth initiatives, using insights to optimize strategies.
• Stay updated on industry trends, workforce management solutions, and HR technology advancements to better serve customers.
  
  

Which Qualifications You'll Need

• Minimum 2 years of experience in a commercial account management or sales role in the SaaS space.
• Proven experience in growing existing accounts with measurable results.
• Background in workforce management solutions or HR tech is a strong advantage.
• Ability to demonstrate creative thinking and execute innovative strategies for account growth, including designing and running outreach campaigns.
• Data-oriented mindset with experience in analyzing and working with large data platforms to uncover growth opportunities.
• Exceptional communication and relationship-building skills.
• Strong organizational skills and ability to manage multiple initiatives simultaneously.
  
  

Joining Connecteam Is The Smart Move:

• We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
• We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
• We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
• We have fun! From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course). Connecteam is like one big, happy family!
• Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.
  
  

Together we will shape the future of work!

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