Product Designer

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary and identify opportunities where physicians can better serve their patients.

The Team

We are building a world-class product design team to build software features as meticulously crafted and data driven as the highly specialized MedTech products that save lives each day. Our team is the critical link between what our engineers build and what our customers need. We are looking for product design leaders to develop deep empathy for our users and design and deliver delightful customer experiences.

The Role

We're looking for a well-rounded Product Designer to design delightful experiences, interfaces and solutions to customer problems. You will serve as the critical link between what our customers need and how we make solutions simple, intuitive and effective for our customers. You will work primarily with our product and engineering teams, as well as our customers and broader cross-functional team to research, validate, and design products and solutions that customers in our specific industry use as a critical part of their daily workflow.

Responsibilities

• Conduct user research and interviews to develop empathy for our customers, including an understanding of their pain points, goals and objectives and usability concerns
• Quickly iterate to problem-solve, prototype and test new designs and solutions with Engineering, Product and small, nimble cross-functional teams
• Drive clarity by effectively communicating design assets and building empathy for our customers among stakeholders
• Mature team processes and our overall design approach, including our design system
  
  

About you:

• You have 5+ years experience designing delightful software products, and a successful track record of working with cross-functional teams to deliver excellent customer experiences
• You build empathy for customer problems and seek to understand, question, and improve the user experiences
• You balance deep work and quick iterations to optimize outcomes
• You have strong opinions on what it means for products to be simple, designs to be visually appealing and experiences to be delightful
• You seek hard problems to solve and are comfortable with ambiguity
• You pay strong attention to detail
• You communicate clearly and concisely, and tell stories using design
  
  

Nice to Haves

• Design experience in a high-growth SaaS context
• You constantly think, "How might we further simplify our solution or workflows for customers?"
• You're excited at the prospect of making complex data actionable in workflows unique to our industry
  
  

We Offer:

• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Unlimited vacation: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.
• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Competitive compensation with equity upside.
  
  

Who We Are:

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors.

The Product:

AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.