HR Generalist

About Children’s Council

For more than 50 years, Children’s Council has been the heart of child care and early education in San Francisco, advancing the belief that high-quality child care can transform lives and communities. Our more than 150 team members help families navigate their child care and preschool options and secure financial assistance to pay for it. We provide home-based child care businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the child care system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a child care champion, we want you on our team.

Position Summary:

The Human Resources Generalist plays a key and active role in the day-to-day operations of the Human Resources Department by ensuring a consistent, high-level delivery of HR services to all staff. The responsibilities for this position include (but are not limited to) sourcing and recruiting candidates, responding to staff inquiries, and supporting the onboarding and offboarding process while maintaining a high level of confidentiality. Working closely with HR leadership, the Generalist is instrumental in exploring ways HR can meet the strategic, infrastructure, and needs of the organization.

Key Qualities:

• Comfortable working in a fast-paced organization
• Project and Time management expert
• Able to use a range of tools, methodologies and techniques to generate new ideas and solve problems.

Primary Responsibilities:

• In support of the HR Manager and Director of HR & Training, prepare all documentation for staff onboarding and offboarding processes.
• Assist with benefits enrollment and management, including health insurance, retirement plans, and wellness programs.
• Maintain accuracy in HRIS systems (ADP, Trakstar, BambooHR, and Litmos) by processing employee status changes, benefit updates, deductions, and wage garnishments.
• Support the full recruitment process, including posting job ads, screening resumes, and coordinating interviews.
• Support the HR team in communication with managers to coordinate onboarding itineraries.
• Assist with the coordination of staff activities and events.
• Support the Director of HR & Training in tracking and completion of mandatory training and performance reviews.
• Respond to employment verifications, unemployment disability claims, subpoena notices, and all other general employment inquiries
• Collaborate with the HR team to respond to inquiries from staff regarding established HR and organizational policies, procedures, and practices, including applicable language in the collective bargaining agreement.
• Stay current on California and San Francisco employment laws, ordinances, and policies, and assist with updating the employee handbook and other materials as needed.
• Conduct regular HRIS data audits to ensure accuracy and confidentiality of all employee information.
• Perform employee file audits to ensure compliance with all applicable laws and company policies.
• Work independently and take initiative to meet deadlines for assigned tasks.
• Perform other duties as required.

Required Qualifications:

• Bachelor's degree in Human Resources or a related field with 2–3 years of hands-on experience in a mid-sized organization, or 3–5 years of hands-on experience as an HR Generalist in lieu of a Bachelor’s degree.
• Solid proficiency with various HRIS systems (ADP Workforce, BambooHR, Trakstar, Litmos)
• Experience coordinating full cycle recruitment processes
• Familiarity with SF Employment laws (i.e., FMLA, CFRA, PDL, ADA)
• Excellent organizational time management skills; must be detail-oriented.
• Must be self-motivated, resourceful, independent, reliable and able to handle confidential and sensitive matters with empathy.
• Strong project/time management skills with the ability to multitask in a fast-paced environment
• A background clearance is required

Desired Qualifications:

• Relevant HR certifications
  Experience working within a Union environment

Physical Requirements:

• Ability to sit at a desk for extended amounts of time; Manual dexterity to use a telephone and computer
• Ability to hear and understand speech at normal room levels, and to hear and understand speech on the telephone
• Physical agility to lift, move up to 10 pounds; can bend, stoop, walk and reach overhead
• Mental acuity to perform the essential functions of this position in an accurate and timely fashion; make good judgments and decisions.

Equal Opportunity & Equity Statement: Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.