Billing Supervisor
Lake Charles Memorial Health System
Date: 1 week ago
City: Lake Charles, LA
Contract type: Full time
Description Of Position
Responsibilities And Duties
Education And Work Experience
Working at Lake Charles Memorial Health System | Great Place To Work
- The Central Billing Office Billing Supervisor is primarily in charge of spearheading and overseeing the billing procedures. Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing processes. They must also monitor all procedures, ensuring it complies with the LCMH's policies.
Responsibilities And Duties
- Consistently monitors assignment to ensure that all steps necessary to assist the Team with achieving its goals have been taken.
- Documents all information in the System following the Clear Concise Consistent method.
- Appropriately prioritizes work queue in order to work highest priority first based on assigned subjects.
- Provides support for all assigned team members through training and assistance with questions.
- Performs Quality Reviews consistently for assigned team members & communicates the findings with those team members.
- Consistently evaluates assigned teams processes to ensure that the team is maximizing collection potential and prioritizing task appropriately.
- Writes clearly and informatively using correct spelling and grammar all while varying writing style to meet needs.
- Handles difficult account reviews in order to locate a solution and resolve the problem.
- Provides assistance and support to all members of the leadership team and is available to assist any employee even if not part of assigned team.
- Coordinates assigned team members schedules and time ensure proper documentation is approved and recorded for reference.
- Properly utilizes productivity tracking mechanisms.
- Works at or above the weekly set productivity standard and completes tasks in a timely manner.
- Evaluates to properly escalate concerns and provide communication to Manager and Director.
- Identifies and evaluates areas of risk by not only corrected the problem but identifying the source for process updates or providing additional training.
- Coordinates communication between the business office and other hospital departments and or outside companies such as insurance carriers in order to maximize effectiveness of team assignment.
- Provides proper Priority review and response to any request received for assistance.
- Has in depth understanding of all programs and processes for assigned area.
- Communicates effectively and is responsible for all Vendors affiliated with assigned team.
- Monitors guidelines to ensure compliance with Federal and State Regulations.
- Documents for reference all communications regarding important topics, employee conversations, payer communications etc.
- Monitors and manages assigned area's AR to ensure that attention is properly given to High dollar and Aged accounts.
Education And Work Experience
- Bachelor’s degree and two years experience in healthcare or related field
- Alternatively, at least 6 years or equivalent work in healthcare related field
- Adequate keyboarding skills (40 words per minute typing rate); Basic computer skills.
- Strong organizational and communication skills, including ability to discuss medical issues.
- Negotiation skills including assertiveness and being proactive.
- Ability to handle multiple projects and issues at a time.
- Work requires light duty lifting.
- Must be able to remain in a stationary position 50% of the time.
- Constantly operates a computer and other office machinery such as calculator, copy machine, and computer printer.
- Must be able to exchange accurate information with patient, family, peers and medical personnel.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working at Lake Charles Memorial Health System | Great Place To Work
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