Principal Continuous Improvement Consultant

Requisition ID # 163386

Job Category: Human Resources

Job Level: Manager/Principal

Business Unit: Customer & Enterprise Solutions

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Enterprise Lean Office is responsible for the implementation of Lean across PG&E. This is accomplished by training, coaching, KPI development and tracking, problem solving, and the use of standards of performance.

Position Summary

This position is responsible for facilitating the delivery of PG&E’s highest priority programs through process improvement, problem solving and managing key organizational relationships. In this role the candidate will drive performance management related to Enterprise and cross-company metrics through successful implementation of program and initiative objectives. This position will engage directly with Line of Business Management and in the day-to-day business in order to improve performance.

This position is hybrid. In office work 2-3 days a week to the assigned work location based on business need. Work location will be in Oakland reporting to the Oakland General Office. Some travel will be required across the PG&E territory based on business needs.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors.

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

A reasonable salary range is:

Bay Area Minimum: $136,000

Bay Area Maximum: $232,000

Job Responsibilities

• Serve as lean consultant to vice president and other senior and mid-level management to improve organizational performance, solve high visibility problems and eliminate waste in the organization.
• Coach stakeholders on the end-to-end process to drive waste elimination outcomes by identifying and categorizing waste, A3 thinking, process mapping, value stream mapping and calculating financial savings
• Coach stakeholders on lean visual management and operating reviews (daily, weekly, monthly) that identify performance gaps to be problem solved
• Lead ideation workshops that identify area for continuous improvement/waste elimination and develop initiative solutions.
• Facilitate trainings and workshops to build lean capabilities and drive towards waste elimination solutions
• Work on complex problems that require in-depth analysis and judgment to drive business results and solutions.
• Work with client to develop Lean capabilities within their functional area at various organization levels
• Act as a thought leader, applying extensive unique subject matter expertise in the development of strategy or resolution of complex issues.
• Mentor other staff in the development of subject matter expertise, growing knowledge in practice areas, relationship development, and strategy for resolution of complex issues
  
  

Qualifications

Minimum:

• 10 years of relevant experience in the areas of business strategy, organization change, program/project management, and/or operations management
• Bachelor’s degree in engineering, mathematics, statistics, human resources, change management, communications, organization development, or related field
  
  

Desired:

• Demonstrated ability to develop and manage senior executive level relationships within complex environments.
• Experience leading a large scale, cross functional lean initiative that delivered significant process improvement and financial savings
• Ability to lead engagements that deliver complex strategy projects and initiatives with measurable results working across organizational boundaries and interfacing with senior executives.
• Demonstrated ability to guide and facilitate executive level business decisions based on relevant business intelligence – presented using techniques such as: quantitative/qualitative analysis, customer/employee assessments, process analysis, performance and operations analysis, business case development, risk and/or gap analysis, and organizational and business readiness assessments.
• Well versed in a breadth and depth of multiple improvement and/or change management methods to improve initiative performance with regards to scorecard metrics, business benefit measurements, organizational readiness,
• Process Management Certification (Lean, Lean Six-Sigma, Six Sigma Black Belt or equivalent), Change Management Certification (expert level), and/or Project Management Certification (expert level)
• Ability to work within deadlines and be flexible with changing priorities.
• Strong communication skills – both written and verbal – with the ability to communicate effectively to technical and non-technical team members, as well as executive through field level positions within the company.
• Knowledge of business finance processes and how to quantify savings in appropriate categories (capital vs. expense)
• Expert level skills in the use of analytical tools such as Excel
  
  

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