Admissions Coordinator

Position: Admissions Coordinator

Facility: Bedrock Rehabilitation and Nursing Center at Melbourne

Location: Melbourne, Florida

Shift: Full-Time

Pay Rate: Up to $33 per hour

Overview:

Bedrock Rehabilitation and Nursing Center at Melbourne is seeking a dedicated, detail-oriented Admissions Coordinator to join our dynamic team. In this pivotal role, you will work closely with the Admissions Director to ensure a smooth and efficient admissions process while supporting the growth of our facility. If you’re a professional with a passion for healthcare and a drive to make a difference, this is the opportunity for you!

Key Responsibilities:

• Lead the Admissions Department in the absence of the Admissions Director
• Support the Admissions Director with daily tasks and responsibilities
• Participate in Morning Report as needed by the Director/Administrator
• Complete daily AM census and End of Day (EOD) reports promptly
• Act as the main communication link for Admissions-related information within the interdisciplinary team
• Prepare and review Admissions Agreements for new admissions
• Ensure 100% compliance with audits, including PRI, screenings, Admissions Agreements, and PRI logs
• Respond to referral sources (Allscripts, Navi, faxes) within a 15-30 minute timeframe (90% response rate)
• Perform data entry and upload into Sigma and billing systems before each new admission
• Collaborate with marketing and outreach teams to drive census growth
• Engage with families to convert referrals and highlight the facility’s strengths
• Stay informed on the facility's clinical capabilities, policies, and marketing points to provide accurate information to families
• Understand insurance, payor sources, disenrollments, and SNF finances
• Handle incoming calls, directing inquiries, and assisting with insurance-related questions
• Maintain and update the hospitalization list and collaborate with outreach and social work teams
• Assist in preparing for new admissions, including chart preparation, room arrangements, and equipment coordination
• Work with nursing, housekeeping, and concierge teams to ensure readiness for new admissions
• Help prepare literature, giveaways, and manage inventory for the outreach team
• Send admission alerts and gather necessary financial and relevant information during intake
• Assist with family tours and participate in meetings as needed or when the Admissions Director is unavailable
• Report departmental concerns to the Admissions Director
• Perform general administrative tasks as required
• Be available outside of regular business hours when needed
  
  
  

Requirements:

• Proficiency in Medicare requirements and insurance providers (e.g., PDPM, HMO rules, Medicare prescription plans)
• Familiarity with EMR software systems
• Knowledge of CMS guidelines, DOH regulations, and insurance policies
• Excellent verbal and written communication skills
• Existing relationships with local hospitals are preferred
• Nursing home experience is a plus
  
  
  

Benefits:

• Generous PTO
• Medical/Dental coverage
• Employee recognition programs
• Company perks and discounts
• Team-oriented atmosphere
• 1 personal floating holiday
  
  
  

If you're looking for a challenging and rewarding opportunity with a supportive team, we encourage you to apply today!

Keywords: Admissions Coordinator, intake, Medicare, insurance, PDPM, HMO, nursing home, EMR, Allscripts, Sigma, billing systems, referrals, census growth, hospital relationships, PRIs, compliance, CMS, DOH regulations, outreach, healthcare.

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