Restaurant Crew Member

As a Restaurant Crew Member at Wendy's, you're part of the family from Day 1. Wendy's is a fast-paced, high-energy environment where everyone on the team works hard and works together to satisfy our customers. We will help create the flexible part-time schedule that makes sense for you and recognize your contributions to our success.

What you can expect from us:

• Career Growth – Opportunities to grow within and beyond our restaurants.
• Flexible schedule – Full-time, or just a few hours a week? We have a schedule to fit your needs.
• Paid Training – Comprehensive training program to deliver great food and service.
• Perks – FREE MEALS while working, employee discount programs, healthcare options, and a 401(k) plan.

What we expect from you:

• Dependable with a great smile.
• A positive attitude; willingness to help your fellow crew and customers.
• Eagerness to learn something new and contribute positively.
• Proactive approach to problem-solving.

Requirements:

• Stand and move for most or all of your shift.
• Use restaurant equipment such as headsets, registers, or grills.
• Follow brand standards for food preparation, service, and cleanliness.

Key Responsibilities:

• Customer Service:
  • Greet customers and assist with orders.
  • Provide recommendations and answer menu questions.
  • Ensure prompt and courteous service.
• Food Preparation and Assembly:
  • Prepare and assemble food and beverage items.
  • Ensure timely service and proper portion control.
  • Maintain food presentation standards.
• Cleaning and Sanitation:
  • Maintain cleanliness in dining and kitchen areas.
  • Follow sanitation guidelines for a safe environment.
  • Assist with dishwashing and cleaning equipment.
• Teamwork and Communication:
  • Collaborate with team members for efficient operations.
  • Communicate effectively with kitchen staff and management.
  • Support team during busy periods.
• Compliance and Policies:
  • Adhere to company policies and standards of conduct.
  • Follow health and safety guidelines.
  • Report maintenance or safety issues promptly.
• Upselling and Promotion:
  • Inform customers about promotions and upselling opportunities.
  • Encourage participation in loyalty programs.

Requirements:

• Previous restaurant or customer service experience preferred.
• Ability to work in a fast-paced environment.
• Strong interpersonal skills.
• Willingness to learn and positive attitude.
• Availability for flexible hours, including evenings and weekends.

Physical Requirements:

• Ability to stand and move around the restaurant.
• Lift and carry items up to 25 pounds.
• Stamina for busy shifts.

Benefits:

• Competitive wages and benefits.
• Employee discounts on meals.
• Training and development opportunities.
• Flexible scheduling options.

As a Restaurant Crew Member, you play a vital role in daily operations, delivering exceptional customer service, preparing food, and maintaining cleanliness, contributing to a positive dining experience.