Sales Associate

About Lovesac:

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered right to your door, allowing our customers to live the life they want to live.

Our Designed for Life mission started with Sacs, a seat better than your classic beanbag made with repurposed Durafoam designed to reduce environmental impact while providing immense comfort. From there, we expanded with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our goal remains to create truly adaptable, comfortable furniture that lasts a lifetime.

About our Culture:

At Lovesac, we aim to be an employer of choice by fostering a culture that encourages team members to think and dream big. We strive to excel within our industry and make a meaningful impact on the world, promoting love and happiness in all aspects of our work.

About the Role:

As a Lovesac Sales Associate, you will create a welcoming in-store experience and help customers design our products to fit their style and space. If you are passionate about sustainability and enjoy building relationships, join our Lovesac Retail Team!

What Youll Do:

• Actively engage with customers using our Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate strong product knowledge and effectively assist and educate customers.
• Guide customers from first interest to purchase, managing quotes and closing sales.
• Conduct customer outreach using company provided tools.
• Quickly identify and resolve customer issues, ensuring a positive experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including opening & closing, inventory, and marketing.
• Utilize company tools, sales data, and reports to support daily operations.
• Follow company policies and procedures, ensuring safety in the store.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

Our Lovesac Values:

• Core Values: Top Ambition, Willing to Sweep Floors, Grit
• Table-Stake Values: Positive, Passionate, Collaborative, Flexible, Self-Starting, Self-Aware, Candid, Empathetic, Inclusive, Insatiable Learners

Our Lovesac Core Competencies:

• Builds Customer Centricity
• Drives Remarkable Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self-Awareness

Requirements:

• 18 years or older.
• High-School Diploma or equivalent.
• Minimum 1 year of experience in retail or customer service.
• Able to work flexible hours including evenings, weekends, and holidays.
• Effectively utilize technology for sales and customer support.
• Support omni-channel customer experience by assisting in-person and remote.
• Must be able to travel for occasional meetings and store visits.
• Demonstrate integrity and trustworthiness in managing financial transactions and data.
• Must be able to move medium to large furniture items and perform routine physical tasks.

Our Benefits:

• Competitive hourly wage & Sales Incentive Programs
• Flexible Hours and remote shifts
• Paid Time Off & Holiday Pay
• 401K Matching Contribution
• Health Plan Discount
• Employee Assistance Program
• Financial Wellness Tools
• Associate Discounts
• Pet Insurance

Associates are eligible to receive up to 26 hours of paid time off within our fiscal year. They will be paid 1.5 times their regular rate for hours over 40 in a week and on company recognized holidays. Eligibility for benefits is outlined in Lovesac's policy and plan documents.

Lovesac is an Equal Opportunity Employer, considered without regard to race, color, creed, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, or any other characteristic protected by law.

Visit www.lovesac/careers.com to learn more about careers at Lovesac.