Customer Service Representative
Lee Health
Date: 1 week ago
City: Bonita Springs, FL
Salary:
$15.64
-
$18.75
per hour
Contract type: Full time
Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Bonita Springs FL 34135
Department: Registration Services
Work Type: Full Time
Shift: Shift 1/6:45:00 AM to 5:15:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
Are you a compassionate and customer-focused individual who takes pride in helping others? Do you enjoy creating positive experiences and working as part of a supportive, team-oriented environment? If so, wed love to hear from you!
Join Lee Health and elevate your career in a supportive and compassionate workplace culture. Enjoy the opportunity to lead alongside exceptional colleagues, while benefiting from an outstanding package that includes up to 5% retirement match, tuition reimbursement after just one year, and a competitive, market-aligned salary. At Lee Health, were committed to your professional growth, work/life balance, and creating a fulfilling career journey.
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
Degree/Diploma ObtainedProgram of StudyRequired/
Experience Requirements
Preferredand/orHigh School Diploma or EquivalentRequired
Minimum Years RequiredArea Of ExperienceRequired/
Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
LicensesRequired/
Preferredand/orNot Required
Certifications/Registration Requirements
Certificates/RegistrationsRequired/
Preferredand/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Bonita Springs
Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Bonita Springs FL 34135
Department: Registration Services
Work Type: Full Time
Shift: Shift 1/6:45:00 AM to 5:15:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Bonita Springs
Department: Registration Services
Work Type: Full Time
Shift: Shift 1/6:45:00 AM to 5:15:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
Are you a compassionate and customer-focused individual who takes pride in helping others? Do you enjoy creating positive experiences and working as part of a supportive, team-oriented environment? If so, wed love to hear from you!
Join Lee Health and elevate your career in a supportive and compassionate workplace culture. Enjoy the opportunity to lead alongside exceptional colleagues, while benefiting from an outstanding package that includes up to 5% retirement match, tuition reimbursement after just one year, and a competitive, market-aligned salary. At Lee Health, were committed to your professional growth, work/life balance, and creating a fulfilling career journey.
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
Degree/Diploma ObtainedProgram of StudyRequired/
Experience Requirements
Preferredand/orHigh School Diploma or EquivalentRequired
Minimum Years RequiredArea Of ExperienceRequired/
Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred
Additional Requirements
1-2 years prior experience required for Lee Health Solutions.
State of Florida Licensure Requirements
LicensesRequired/
Preferredand/orNot Required
Certifications/Registration Requirements
Certificates/RegistrationsRequired/
Preferredand/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Bonita Springs
Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Bonita Springs FL 34135
Department: Registration Services
Work Type: Full Time
Shift: Shift 1/6:45:00 AM to 5:15:00 PM
Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.
US:FL:Bonita Springs
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