D365 ERP (F&O) Functional Lead, Manager

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this, we have the PwC Professional; our global leadership development framework, which provides a single set of expectations across our lines, geographies and career paths, and transparency on the skills needed to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include, but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

The Opportunity

As part of the Microsoft Consulting Generalist team, you will facilitate the implementation and support of Dynamics 365 ERP Finance and project accounting modules. As a Manager, you will supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop rigorous deliverables. This role requires significant experience in Dynamics 365 F&O, business analysis, and configuring and setting up D365 F&O as per business requirements.

Responsibilities

• Facilitate the implementation and support of Dynamics 365 ERP Finance and project accounting modules.
• Supervise, develop, and coach teams to deliver top-quality results.
• Manage client service accounts and oversee client engagement workstreams.
• Independently analyze and solve complex technical problems.
• Utilize proficiency in Dynamics 365 F&O and business analysis.
• Configure and set up D365 F&O as per business requirements.
• Foster a culture of innovation and continuous improvement.
• Assure adherence to the firm's methodologies and quality standards.

What You Must Have

• Bachelor's Degree
• 8 years of experience

What Sets You Apart

• Knowledge of implementation lifecycle of Dynamics 365 F&O; Finance.
• Conducting business analysis/requirement gathering workshops and Process Mapping Sessions.
• Gathering requirements and performing As-Is and To-Be process analysis.
• Converting requirements to functional specs and functional design documents.
• Producing Business Requirements Document/Functional Requirement Document [FRD].
• Performing Gap-fit analysis and producing Gap-fit document.

• Producing Functional Design Document - [FDD].
• Conducting Joint application design workshop for acceptable solution design.
• Preparing Business test cases and System test plans.
• Configuring and Setting up D365 F&O as per business process/requirement.
• Conducting user training.
• Conducting different system test cycles.
• Designing Integration with 3rd party systems.
• Facilitating the implementation and support of Dynamics 365 ERP Finance and project accounting modules.
• Providing Post Go Live Support.
• Understanding Dynamics 365 Finance and Operations / Dynamics AX 2012, Microsoft LCS and Microsoft Sure Step Certification, Dynamics 365 ERP Modules, ISVs such as SK Global, AXTension.
• Certification in Dynamics AX / 365 F&O Finance, Project Accounting, Cost Accounting.