Administrative Associate

Hiring Department: Medical Billing

Location: Peoria, IL USA

Requisition ID: 1030365

FTE: 1

Work Schedule: M-F 8:00a-4:30p

Shift: Days

# of Positions: 1

Workplace Type: On-Site

Posting Close Date: 2/27/25

The previously determined salary range for this position is $24.68 to $41.00

Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints.

It is not typical for an individual to be offered a salary at or near the top of the full range for a position.

Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.

This position is located on the Peoria campus 170 miles southwest of Chicago. (On-Site Work – Not Remote).

The University of Illinois College of Medicine Peoria (UICOMP) educates 265 medical students and more than 300 physician residents and fellows annually. Additionally, it provides clinical care to more than 31,000 patients annually and conducts basic science, clinical and outcomes research. UICOMP is a regional campus of the University of Illinois College of Medicine, a part of the University of Illinois Chicago and University of Illinois System. The College of Medicine Peoria is home to the Cancer Research Center, Center for Wellbeing, and is a collaborator in Jump Simulation. Learn more about UICOMP at http://peoria.medicine.uic.edu.

Position Summary

Under direction of the Revenue Cycle Director of Operations. The main function of this position is to manage and enhance the efficiency and effectiveness of patient net revenue realization. This includes overseeing the revenue cycle cash operations, claim reconciliation, data entry and collections, planning, development, and implementation of new and revised policies and procedures, data analysis and reporting for the department. This position develops and implements process enhancements for enterprise and departmental initiatives to enhance charge capture accuracy and reimbursement. The position requires a high level of autonomy, decision making, and supervision of staff that perform various cash management activities for the Medical Service Plan (MSP) at UICOMP and serves as a technical resource.

Duties & Responsibilities

• Oversee, develop, implement, revise, and communicate Cash Operation policies, manuals and procedures performed by Accounting Officers and Medical Insurance Specialists. Addresses cash compliance issues. Corresponds with and responds to patients, healthcare providers, and government agencies concerning compliance with payment, write-off, and charity assistance guidelines
• Oversee and optimize EHR system (EPIC) driven metric information to enhance cash management operations and contribute to long-range planning and the meeting of objectives. Reconciles discrepancies and prepares correct entry documentation. Perform audits to verify that appropriate documentation is being stored for transaction verification and implements corrective action. Ensures continued training and mentoring is provided on EHR system Epic) revisions.
• Develops a cash management and reconciliation process with the goal of 100% legitimate reimbursement capture and enhancement year-over-year with minimal risk. This includes oversight of program development and responsibility for managing the day-to-day operations of the revenue cycle cash operations. Represents the MSP and assists in data collection and analysis at the MSP Administrators' meetings.
• Directs business matters for the MSP. This includes continuous monitoring and updates to the payer lockbox as needed, cash management and reconciliation, development and adherence to departmental budget, and specialized business/administrative correspondence (requests for legal action, refunds, requests for medical records, patient complaints, etc.) and participates in long-range planning a thorough understanding of the transactions occurring within a patient’s financial record. Monitor MSP refund documents for accuracy and provide final approval. Post reconciliation entries as communicated monthly from the Accounting Department located in Urbana. Oversees reporting of data acquired from the EHR. Post monthly journal entries in BANNER to record charges, payments, and adjustments.
• Manages staff and oversees functions such as interviewing, selecting, training, evaluating performance, work schedules, and assignments; etc.
• Performs other related duties and research. Serves as a resource, liaison, and subject expert on payment posting and refunds, providing information, and answering inquiries.
  
  

Minimum Qualifications

• Bachelor's degree in business administration, management, or a field related to the position.
• Two (2) years of professional business, financial, and/or managerial work experience.
  
  

(NOTE: A Master’s Degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.)

• Based on position requirements, additional education, training, and/or work experience in an area of specialization inherent to the position may be required.
  
  

Preferred Qualifications

Knowledge of Epic systems is preferred.

Knowledge of Cash Management/Reconciliation preferred.

Understanding of complex state, federal, and private insurance reimbursement procedures preferred.

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation