Food Service Bus Person

Assists the food server to provide prompt and friendly service. Ensures that tables are clean before a guest is seated. Takes and delivers non-alcoholic beverages. Ensures that tables are properly stocked with all condiments.

Qualifications

Education

High school diploma or the equivalent.

Licenses

Health Card

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

KNOWLEDGE AND SKILL REQUIREMENTS:
1. Basic reading, writing, and arithmetic skills required. Must be able to read, write, speak, and understand English. This is normally acquired through a high school diploma.
2. Visibility requires maintaining a professional appearance and providing a positive company image to the public.
3. Work may include weekends, nights, and early mornings.
4. Must be able to carry and balance service tray on shoulder. Must be able to lift and carry up to 40 pounds.
5. Must be able to obtain all local, state, and federal regulatory permits as required by position.
6. Must have the ability to work in a team environment.

WORKING CONDITIONS:
Must be able to tolerate areas containing secondary smoke and high noise levels. Must work calmly and under stress when the volume of business increases. Must be able to stand for extended periods of time.

Physical Requirements

Specialized Work Experience

1. Greets guests in a friendly and courteous manner and ensures each guest has a dining room menu.
2. Ensures that non-alcoholic drink orders are taken and delivered quickly, accurately, and efficiently.
3. Maintains a clean and well-stocked workstation in accordance with established health and safety guidelines.
4. Returns to each assigned table periodically to ascertain whether additional items or service is desired.
5. Other duties as assigned.

General Expectations

Devote himself/herself to ensuring satisfaction to customers.

Determine management, production, and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state, and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend, and holiday work hours as required.