Customer Service Representative

Edina Pet Hospital is a Lakefield Veterinary Group clinic in Edina, MN. Our goal is to give the best quality veterinary care while allowing our staff to have a great work-life balance. Edina Pet Hospital is looking to hire a full-time Customer Service Representative. We are a small team that prides ourselves in excellent patient care and client communication. Our practice is looking for a person who enjoys working as a team, cares about those around them, and is truly interested in the highest quality medicine we can offer. Our team runs off snacks and coffee!

Skills Required

The person joining our team will be an integral part of the daily workflow and morale of the clinic. Our perfect candidate is well organized and loves what they do. We love to teach and want everyone to continue to grow their skill set.

Important Job Tasks

• Answering and monitoring multiple phone lines.
• Thorough and accurate communication with clients, other clinics, and our internal team regarding medical questions and concerns. Thorough medical documentation.
• Customer service and support for clients in clinic, by email, chat, and phone.
• Managing client scheduling using Cornerstone.
• Ability to work well in a team setting.
• Ability to remain organized and multitask while helping multiple clients.
  
  
  

Requirements

1+ years experience in the veterinary field.

Benefits include but are not limited to: Paid time off, paid holidays, health, dental, vision, life insurance, referral programs, 401k, team member discounts, learning and CE programs/assistance, uniform allowance, bonus pay and more!

Pay range between $15.00 and $20.00 per hour depending on experience.

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