Operations Transformation Consultant - Manager

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In operations and solutions at PwC, you will focus on providing consulting services to optimise overall operational performance and develop innovative solutions. You will work closely with clients to analyse operational processes, identify areas for improvement, and develop strategies to enhance productivity, quality, and efficiency. Working in this area, you will provide guidance on implementing technology solutions, process automation, and operational excellence frameworks.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills, Knowledge, and Experiences

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Operations Consulting team you engage in consulting, designing, and implementing business process and technology solutions for gas and electric utility operations and asset management. As a Manager, you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for project success and maintaining exemplary standards, while leveraging your broad knowledge in areas such as SAP PM, Maximo, and Oracle EAM to deliver exceptional client service.

Responsibilities

• Lead and guide teams in delivering business process and technology solutions
• Manage client relationships and oversee account activities
• Focus on strategic planning and development of junior team members
• Facilitate successful project execution and uphold quality standards
• Utilize knowledge in SAP PM, Maximo, and Oracle EAM for client service excellence
• Drive innovation and process improvements within utility operations
• Mentor and develop team capabilities to meet client expectations
• Foster a collaborative and performance-driven work environment

What You Must Have

• Bachelor's Degree
• 7 years of experience

What Sets You Apart

• Master of Business Administration in Engineering, Business Administration/Management, or Construction Management preferred
• Certified Maintenance & Reliability Professional (CMRP) or Reliability Centered Maintenance (RCM) preferred
• Designing and implementing business process enhancements
• Utilizing data analytics and developing mathematical models
• Working with asset and integrity management software
• Using GIS-based tools for data visualization
• Managing large data sets and developing risk models
• Building client relationships and stakeholder consensus
• Communicating unique propositions and performance metrics

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance.