HR Operations Manager

HR Operations Manager, based in Akron, Ohio

Eligible for hybrid, remote work.

We are seeking an experienced HR professional to lead the charge in creating a streamlined, flexible and people-first HR environment for our growing global organization.

This role will ensure our HR systems and processes are robust, compliant and tailored to meet the unique requirements of each of our business divisions across the globe.

The Opportunity: The Smithers group is currently looking for a HR Manager for our team. Our ideal candidate has worked in a fast-paced international environment where the details, quality, teamwork and a great culture matters. This is a dynamic position in a growing company, and a great opportunity to work in a multitude of areas within Human Resources. The role reports directly into the Vice President of HR and drives operational HR processes, initiatives and delivery.

In This Role, You Will

• Work with the Global HR team, with input from Smithers Executives, to develop and execute human resources processes in the areas of but not limited to:
• Compliance, Administration, Employee Relations/Contact, Executive compensation, HR Metrics, Reporting and Records.
• Oversee UKG ad other HR systems: Working with our IT team to manage, optimize and enhance UKG to ensure seamless functionality and reporting capabilities.
• Culture: Be responsible for helping to shape and maintain a cohesive yet adaptable company culture across al divisions and regions. You will ensure our core values are embedded in everything we do while allowing for local nuances that makes each team unique. You will champion a culture of accountability, collaboration, and continuous improvement, ensuring that every employee knows and plays a role in upholding our shred principles.
• Drive Talent Management and Succession Planning: Working with our HR Business Partner and Leaders to ensure solutions offered fit for their business’s requirements and needs.
• Training & Development: Design and implement flexible and inclusive training initiatives that are impactful, empower our teams to grow and that resonate across culture, regions and divisions.
• Handle Contract Management: Oversee HR vendor contracts and agreements, ensuring accuracy and alignment with company standards. Develop service level agreements where appropriate. Coordinate the annual internal Shared Support Services review.
• Ensure Compliance: Keep us on track with global and regional compliance requirements while managing policies and regulatory changes.
• Collaborate Flexibly: Understand that one size does not fit all; adapt approaches to align with the unique needs of each division.
• Stay up to date: Develop a good understanding of current issues and trends and provide timely, well-reasoned recommendations and solutions.
• Travel: 10 - 15% Travel
  

Why join us?

• Impact: Your work will touch every corner of our business, ensuring our HR function remains a strategic pillar of success.
• Growth: Be part of a growing global organization with opportunities to develop your skills and career.
• Culture: We pride ourselves on being a workplace that values innovation, adaptability, and connection. Be part of a team where culture comes first!
  
  

About The Smithers Group

The Smithers Group is a privately held global testing, information and consulting organization that delivers trusted solutions by integrating science, technology and business expertise. We are a healthy growing enterprise lead by our culture of ethics, mission, respect for employees and the individual.

We’re Looking For Someone Who Has

• A proven track record of managing HR systems (experience with UKG is a plus).
• Deep knowledge of compliance and employment law.
• Experience in talent management including performance and skills development and succession planning.
• A strong action orientation, detail focus, analytical/critical thinking skills, and possesses solid project -management and deliverables development
• Excellent verbal and interpersonal skills with the ability to influence change and process improvements at all levels of the organization.
• A collaborative, adaptable mindset – flexibility is key in supporting our diverse business units.
• A passion for culture: you understand that fostering an inclusive, people-first environment drives success.
• Any Global experience will be advantageous