Traveling Receptionist

Overview

The Traveling Receptionist reports to the designated office locations and performs a variety of functions to ascertain and organize examinee information and provides support to staff and physicians as needed. Position greets and welcomes visitors and completes check-in of all examinees. This position serves as the liaison between examinee and staff, ensures all confidentiality measures are upheld and oversees the lobby at all times.

The pay rate is $17-18/hr.

Responsibilities

• Greets all visitors and examinees and directs them appropriately
• Answers all incoming telephone calls in a professional and courteous manner. Screens each call, obtaining the callers’ name and relevant detail regarding the nature of the call, then routes the call appropriately.
• When necessary, reviews chart to verify examinee name, file number, case type, etc. and adds any additional information on chart appointment sheet prior to examination.
• Provides examinees with all required paperwork for completion and ensures placement in the chart.
• Routes examinee to exam room, vitals room and/or x-ray room as needed.
• When necessary, chaperones examinations with female examinees or as requested by physician.
• Maintains a smooth flow of examinations to ensure appointments are kept on schedule.
• Performs clerical duties such as typing, filing, emailing, and proofreading as required.
• Oversees the cleanliness of the lobby and reports any issues to management.
• Promotes effective and efficient utilization of clinical resources and supplies.
• Participate in various educational and or training activities as required.
• Perform other duties as assigned.
  
  

Qualifications

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent required. A minimum of 6 months on the job experience in a medical office or related field preferred.

Qualifications

• Must be able to perform day travel as required
• Must hold a valid state Driver’s License
• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Excel, and the Internet.
• Ability to follow instructions and respond to managements’ directions accurately
• Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Demonstrates reliability and abides by the company attendance policy.
• Must maintain a professional and clean appearance at all times consistent with company standards.
  
  

Who We Are

MES Solutions, a respected pioneer of the independent medical examination (IME) and peer review services industry, is setting the standard for independent review services nationwide. We handle evaluations for a variety of property and casualty insurers, self-insureds and third-party administrator’s business lines such as: automotive, disability, liability, group health, long-term care, FMLA and workers' compensation. IME and Peer Review services play an important role in evaluating the appropriateness, medical necessity, cost, as well as certification of requests for care. IME services and Peer Review services are provided by MES Solutions, accredited by URAC for CORE Organizational Quality, and MES Peer Review Services, a URAC accredited Comprehensive Independent Review Organization,­ respectively.

MES Solutions offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.

MES is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans