Senior Group Manager, Training Integration

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

Location

NHQ

Purpose

• The Senior Group Manager, Training Integration is a highly cross-functional leadership role that oversees the development, deployment, reporting, and integration of Hyundai’s learning management system and internal field training. Working across the organization, this role will lead and guide an integrated manifestation of Hyundai’s retail experience vision through the proper oversight the application of the LMS.
• This role will work across multiple departments to design, lead, and implement a comprehensive, personalized Field Management Training curriculum, inclusive of onboarding, job skills, human skills, advanced skills necessary to support field managers to advance Hyundai’s company goals.
  
  

Major Responsibilities

• Lead the strategic development and direction of LMS System to integrate standardized and ad-hoc training materials for HMA’s field staff.
• LMS: Work in partnership with: Dealer and Technical Training Teams (Sales, Aftersales, Technical), HR, Digital Business Planning, Genesis, HAEA, Sales/Field Ops, and Dealers, and others to assess and develop a go to strategy for the next generation of Hyundai’s LMS enterprise solution. Includes project management, technical assessment, learning and development knowledge, and writing of request for proposals, budget management etc.
• Serve as the primary interface to internal, region, and dealer staff regarding Hyundai’s LMS and Field Training initiatives.
• Prepare and develop reports to inform management of LMS training integration status and upcoming field training activities.
• Lead the strategy and integration of field training tools, methods and practices to enhance field employee skillsets.
  
  

Major Responsibilities (continued)

• Lead the strategic development and direction of LMS System to integrate standardized and ad-hoc training materials for HMA’s field staff.
• LMS: Work in partnership with: Dealer and Technical Training Teams (Sales, Aftersales, Technical), HR, Digital Business Planning, Genesis, HAEA, Sales/Field Ops, and Dealers, and others to assess and develop a go to strategy for the next generation of Hyundai’s LMS enterprise solution. Includes project management, technical assessment, learning and development knowledge, and writing of request for proposals, budget management etc.
• Serve as the primary interface to internal, region, and dealer staff regarding Hyundai’s LMS and Field Training initiatives.
• Prepare and develop reports to inform management of LMS training integration status and upcoming field training activities.
• Lead the strategy and integration of field training tools, methods and practices to enhance field employee skillsets.
  
  

Authority

• Primary authority to prioritize, filter, and manage timing and content for all LMS related materials and website builds.
• Primary authority for vendor selection for university LMS management and training delivery platforms.
• A primary stakeholder for policy changes within the division regarding dealer training LMS and field training programs.
• Development acquisition and execution of annual department budget.
• Management and development of personnel within the group.
• Expense report approval.
• Invoice and PR approval.
• Time off approval.
  
  

Education

~ Bachelor’s degree preferred

~ Must be a high school graduate

~ Master’s degree a plus

Related Experience

• Ten or more years of relevant experience of which at least eight years of directly related experience in automotive service and sales operations.
• Five or more years of supervisory experience desired
• At least three years of both sales and aftersales automotive OEM Field experience.
  
  

Skills/Knowledge

• Ability to lead, train, motivate and manage multi-skilled personnel.
• Excellent oral and written communication skills.
• Excellent business analytical skills.
• Project tracking and management skills.
• High proficiency in PC skills, expertise in Microsoft programs.
• Must be analytical and accomplished in presenting to different levels/audiences.
• Project management.
• Proficiency with Learning Management Systems a plus
• OEM Sales and Service Field Experience a plus.
  
  

Certification

• N/A
  
  

Physical Requirements

Normal office duties

Travel: 25% - 50%

Able to travel internationally

Able to travel domestically

Work Model

(80% Onsite/20% Remote)

Affiliate

#Hyundai

Compensation

$137,025.00 - $203,000.00 Annual

Benefits

• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years.
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits
  
  

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.