Purchasing Coordinator

Who We Are

At CIT, we're on a mission to revolutionize the way businesses harness technology. Our passion lies in crafting and implementing IT solutions that propel businesses forward. As a team, we're committed to empowering small & medium-sized enterprises with a suite of game-changing services. From managed IT & cybersecurity to cloud solutions & physical security, we're the tech allies businesses trust to navigate the digital landscape.

Why Work Here?

At CIT, you’ll work with a team of experts who are as passionate about their craft as you are in a collaborative, learning-focused, and fun environment. We offer:

• Career Growth – Paid vendor certifications, ongoing training, and development opportunities.
• Flexible Time Off – Take time off when you need it with our generous FTO policy.
• Great Benefits – Medical, dental, vision, 401(k) with employer match, paid volunteer time, paid parental leave, and more.
• Values-Driven Culture – Work in an environment that consistently wins Twin Cities’ Best Workplace awards year after year.

What You’ll Do

Ticket Processing & Order Coordination

• Process incoming customer tickets to the appropriate team’s digital service board.
• Engage in customer order follow-up with salespeople for orders sitting more than 10 days.
• Assist salespeople in tracking shipments and ensuring order accuracy.

Product & Inventory Management

• Receive products daily and verify accuracy against sales orders.
• Coordinate and process outgoing product orders using UPS, FedEx, or courier services.
• Provide inventory management support for internal personnel taking items from the warehouse.
• Organize the warehouse to optimize the space and keep working spaces clean and clear of clutter.
• Register any carepaks that are not registered.

Licensing & Invoice Management

• Process software and product licenses and ensure timely renewals.
• Maintain logs for future renewals.
• Methodically organize hardware invoices, ensuring accurate configurations and updated dates.
• Verify vendor invoices are entered correctly and promptly to facilitate customer billing.

Return Merchandise Authorization (RMA) Processing

• Own the RMA process by working with technicians, salespeople, manufacturers, and vendors.
• Ensure products are sent back, and credits are received in a timely manner.
• Conduct weekly reviews to track RMA progress and completion.

Procurement & Purchasing Support

• Serve as the main point of contact between the product ordering team and the accounting team to ensure accurate invoicing, cost tracking, and financial reconciliation.
• Assist with purchase order creation.
• Act as a backup to cover the Product and Ordering Manager’s PTO.

Work Environment

• This position will report to CIT’s main office warehouse during regular business hours. Due to the nature of working with physical products, this position is required to be in the office full time.
• The position will have a blend of computer and phone-based work (~80%) with a smaller portion of the work being physical handling of products (~20%).

Required Qualifications

• Professional, organized, and detail-oriented individual with a strong focus on accuracy and efficiency.
• Excellent verbal and written communication skills, with the ability to collaborate with internal teams, vendors, and customers.
• A working understanding of purchasing, procurement, and inventory management processes.
• A working understanding of vendor agreements, purchase orders, and tracking systems.
• Experience with Microsoft applications including Outlook, Teams, Excel, and Word.
• Ability to occasionally work outside of typical business hours to meet project deadlines.
• Ability to lift up to 50 pounds as needed for material handling. Work in our warehouse includes lifting, bending, twisting, and climbing frequently.
• Must be authorized to work in the U.S.
• A criminal background check will be conducted after an offer is made.

Preferred Qualifications

• Experience in purchasing or procurement in a technology or IT environment.
• Experience with vendor agreements, purchase orders, and tracking systems.
• Familiarity with procurement software, ERP systems, and supply chain management.

Pay Range

The salary range for this role is $50,000 – 60,000. At CIT, compensation is based on total experience, performance, subject matter expertise, and other relevant factors. We are committed to fair and competitive pay that rewards contributions and impact.

Location: 2375 Ventura Drive, Woodbury, MN 55125

Benefits And EEO Statement

CIT offers competitive benefit, wage, and incentive programs. Benefits include but are not limited to: medical, dental, vision, life & disability insurance, 401(k) with matching employer contribution, flexible work schedules, paid volunteer & parental leave time, flexible paid time off policy, and an employer sponsored rewards & recognition program.

CIT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, regardless of their race, color, creed, religion, ancestry, national origin, sex, affectional preference, gender identity, disability, age, marital status, veteran status, status with regard to public assistance, or any other legally protected characteristics.

Apply Now!

Join CIT and help businesses thrive with innovative technology solutions.