Director of Operations

As Director of Operations, you are a change agent in taking an entrepreneurial approach to leading the operations of a multimillion dollar, multifamily portfolio comprised of apartment home communities.

The Business Owner

• Run your own asset operations mini-empire by building on your already vast knowledge of the real estate world
• Act as the COO of your portfolio by overseeing and shaping its day-to-day operations
• Oversee fiduciary planning and governance, assess performance, create action plans to exceed goals, and engage in creative problem-solving - especially when it comes to residents
• Operate with a forward-thinking mindset, maintaining an awareness of growth and the capability to scale larger

The Team Leader

• Function as the executive presence among your community teams by setting the tone for how they operate and putting them in the position to score a winning goal every time
• Mold and grow your community teams according to the culture and goals of your portfolio
• Serve as a mentor who celebrates your teams’ successes and converts their slipups into positive learning experiences
• Trust that your teams know how to make the right calls because you’ve set them up to do so and you lead by example
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The Strategic Partner

• Collaborate with your Director of Investments to ensure that each community in your shared portfolio is performing in accordance with its business plan
• Form constructive partnerships with your regional support teams (Marketing, Facilities, and Training), Construction Management team (during renovations), and Operations Support team for maximum performance success
• Display your in-depth understanding of managing budgets and executing financial success in your partnership with the Investment team and as you get hands-on with acquisitions and building pro forma

The Impact You Can Make

• You thrive in the fast-paced, challenging day-to-day life of your communities, where you’re accountable for the success of many.
• Your teams are highly motivated and know that they can always turn to you for inspiration on how to find solutions to any problem that arises.
• Your portfolio’s operations are in lock-step with each asset’s business plan, and each of your communities is performing in line with strategic goals.

• Solid 3+ years background in multimillion dollar, multisite operations, and P&L management
• Bachelor’s degree in business, real estate, or related field
• Demonstrated success with innovative, large team leadership
• Superior record of improving business results and sophisticated business plan execution
• Diehard commitment to empathetic, creative customer service