Community Health Worker

Who We Are
JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?
We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

For more information, visit www.jpshealthnet.org.

Job Summary: The Community Health Worker serves as a patient advocate and liaison between the patient/family and community partners/program agency to the residents of Tarrant County. This position is responsible for the collaboration with community partners to ensure successful patient outcomes. This job is responsible for collaborating with community and civic leaders about Community Outreach Programs and JPS Health Network services and programs. The Community Health Worker conducts activities including recruiting participants and facilitating self-management, nutrition, psychosocial support groups, and physical activity sessions according to State approved curriculum.

Essential Job Functions & Accountabilities:

• Conveys the purpose and services of the program to the user population and the benefit to the community.
• Establishes trusting relationships with patients and their families while providing general support and encouragement.
• Conducts intake interviews with patients, including enrolling and/or referring patients into programs; assists patients with completing applications and registration forms.
• Follows-up with patients via phone calls, home visits, and visits to other settings where patients can be found.
• Assists with providing screenings regarding Social Determinants of Health and providing referrals based on resources needed.
• Conducts eligibility determination, enrollment, and follow-up with uninsured patients.
• Provides referrals for services to community agencies as appropriate.
• Helps patients connect with transportation resources and provides appointment reminders in special circumstances.
• Works closely with interdisciplinary teams to ensure patients have comprehensive and coordinated care.
• Works cooperatively with other clinical personnel assigned to the same patient.
• Provides consistent communication to evaluate patient and family status, ensuring that provided information and reports clearly describe progress.
• Ensures that all program applications submitted are complete with supporting documentation.
• Maintains a minimal error rate in accordance with established guidelines.
• Local travel may be required.

• Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.

Qualifications:

Required Qualifications:

• High School Diploma, GED or equivalent.
• 1 plus year of experience in healthcare experience or community involvement.
• 1 plus year of experience creating and maintaining databases and reports for state grant funding.
• Community Health Worker Certification required or will be required to obtain certification within 6 months of hire.

Preferred Qualifications:

• Experience working in the post-acute setting (hospice, home health, nursing home, or inpatient rehabilitation hospital).
• Breastfeeding educator certificate.

Location Address:
1201 S. Main Street
Fort Worth, Texas, 76104
United States